Office Locator

Due to the Coronavirus situation, IDHS has temporarily closed some Family Community Resource Centers and other offices.

For Cash, SNAP & Medical Assistance, please visit ABE.Illinois.gov, call 1-833-2-FIND-HELP (1-833-234-6343), or call your FCRC's Urgent Call Team.

Search for a DHS Office or Service Provider by selecting your county, and, for Cook County, your ZIP Code:

DHS Offices and Service Providers for Effingham County

  1. DHS Family Community Resource Center in Mid-Illinois

    Family Community Resource Center

    1550 Douglas St
    Charleston, IL 61920

    Phone: (217) 345-2188
    TTY: (866) 846-0527
    Fax: (217) 345-2190

    You may also visit ABE.Illinois.gov or call the IDHS Help is Here toll-free line at 1-833-2-FIND-HELP.

  2. Department of Human Services Main Office - Chicago

    Administrative Offices

    401 South Clinton Street
    Chicago, IL 60607

    Phone: (800) 843-6154
    TTY: (800) 447-6404

    No direct services provided at this location.

  3. Department of Human Services Main Office - Springfield

    Administrative Offices

    100 S Grand Avenue East
    Springfield, IL 62704

    Phone: (800) 843-6154
    TTY: (888) 440-8994

    No direct services provided at this location. Administrative office only.

  4. Project CHILD: Child Care Resource & Referral

    Child Care Resource & Referral

    327 Potomac Blvd
    Mount Vernon, IL 62864

    Phone: (800) 362-7257
    TTY: None

    Subsidy: (800) 362-7257, Local: (618) 244-2210

  5. One Hope United Hudelson

    Comprehensive Community-Based Youth Services

    1901 S 4th St #213
    Effingham, IL 62401

    Phone: (618) 242-8266
    TTY: None
    Website: www.onehopeunited.org

    24 Hour Crisis No. 618/242-8266 Service Area: Clay, Effingham, Fayette, Jasper, Marion Counties

  6. Prairieland Service Coordination Inc. (Area J)

    Developmental Disability Services

    1670 South Taylorville Road
    Decatur, IL 62521

    Phone: (217) 362-6128
    TTY: None
    Fax: (217) 362-6129
    Toll Free: (800) 866-8779

    Crisis after hours number: (217) 362-6128

  7. Stopping Women Abuse Now (SWAN)

    Domestic Violence Victim Services

    1114 South West St., PO Box 176
    Olney, IL 62450

    Phone: (618) 392-3556
    TTY: None
    Fax: (618) 392-5514
    Website: www.swandvhl.org

    Provides on-site emergency shelter, counseling, and support services to domestic violence victims. 24-hour hotline: (888) 715-6260.

  8. Community Support Systems (Child and Family Connections #20)

    Early Intervention

    1901 S 4th St, Suite 209
    Effingham, IL 62401

    Phone: (217) 318-3512
    TTY: None
    Fax: (217) 705-4301
    Toll Free: (888) 459-5437

    Child & Family Connections

  9. Effingham County Health Department

    Family Case Management

    901 W Virginia Ave
    Effingham, IL 62401

    Phone: (217) 342-9237
    TTY: None
    Fax: (217) 342-9324
    Website: http://effcohealth.org

    Family Case Management (Pregnant Women and Infants 0-1yr) High Risk Infant Follow-Up (Infants 0-2yrs) HealthWorks (DCFS Youth in Care 0-6yrs, Pregnant Youth in Care, Children of Parenting Youth in Care)

  10. Planned Parenthood Effingham Site

    Family Planning

    500 N Maple St
    Effingham, IL 62401

    Phone: (217) 347-7920
    TTY: None
    Fax: (217) 342-7408

    Clinic of PPIL
    Clinic Hours:
    M/W/Th/F 9:30-5:00
    Tu 12:00-7:00

  11. Division of Mental Health - Region Four

    Mental Health

    901 Southwind Dr
    Springfield, IL 62703

    Phone: (217) 786-6058
    TTY: None

    No direct services provided at this location. Administrative office only.

  12. Heartland Human Services

    Mental Health

    1200 N 4th St, PO Box 1047
    Effingham, IL 62401

    Phone: (217) 347-7179
    TTY: None
    Fax: (217) 342-6716
    Website: Heartland Human Services

    Afterhour Crisis Number: (217) 342-5504 This agency provides mental health services under '4' of Division of Mental Health, DHS, Illinois.

  13. Stopping Women Abuse Now (SWAN)

    Partner Abuse Intervention Services

    P.O. Box 176 1114 S West St.
    Olney, IL 62450

    Phone: (618) 392-3556
    TTY: None
    Fax: (618) 392-5514

    Conducts Men's Partner Abuse Intervention assessments and groups in Olney and Effingham in English. Contact Kent Acree.

  14. Sexual Assault & Family Emergencies

    Rape Crisis Center

    P.O. Box 1641
    Effingham, IL 62401

    Phone: (618) 283-1414
    TTY: None
    Fax: (618) 283-1472
    Toll Free: (800) 625-1414
    Website: http://www.safecrisiscenter.org

    Rape Crisis Centers provide free and confidential crisis intervention services, counseling and advocacy for victims of sexual assault and their significant others.

  15. Mattoon DRS Office - TEMPORARILY CLOSED

    Rehabilitation Services

    129 North 15th Street
    Mattoon, IL 61938

    Phone: (217) 235-3154
    TTY: (888) 261-2869
    Fax: (217) 235-3160

  16. Illinois Center for Rehabilitation & Education - Roosevelt - TEMPORARILY CLOSED

    Residential Schools

    1950 W Roosevelt Rd
    Chicago, IL 60612

    Phone: (312) 433-3100
    TTY: (888) 261-8561
    Website: http://www.icre-roosevelt.org/

  17. Illinois School for the Deaf - TEMPORARILY CLOSED

    Residential Schools

    125 S Webster Ave
    Jacksonville, IL 62650

    Phone: (217) 479-4200
    TTY: (217) 479-4200
    Website: http://www.morgan.k12.il.us/isd

  18. Illinois School for the Visually Impaired - TEMPORARILY CLOSED

    Residential Schools

    658 E State St
    Jacksonville, IL 62650

    Phone: (217) 479-4400
    TTY: (217) 479-4400
    Website: www.isvi.net

  19. Effingham County Health Department

    Women, Infants, and Children

    901 W Virginia Ave
    Effingham, IL 62401

    Phone: (217) 342-9237
    TTY: None
    Fax: (217) 342-9324

    Hours: M-F 8-4

Office Types

  • Administrative Office - management of DHS services, programs and facilities
  • Child Care Resource & Referral - information for parents looking for quality child care; and for child care providers
  • Comprehensive Community-Based Youth Services - provides crisis assistance to youth, 11 to 17 years of age, who have run away from home or have been kicked out of their homes.
  • Developmental Disability Services - provide information, assessment & referral regarding developmental disabilities.
  • Domestic Violence Victim Services - provide free and confidential services to help domestic violence victims attain safety and self sufficiency, and to promote violence prevention through education and outreach.
  • Early Intervention - assessment of children age 0-3 for developmental delays
  • Family Case Management - coordinates health and social services in order to promote healthy pregnancy and child development
  • Family Community Resource Center (Family & Community Services) - "one-stop" centers for cash & medical assistance, food stamps, and job services
  • Family Planning - provides medical, social and educational services related to the avoidance, achievement, timing and spacing of pregnancy.
  • Mental Health - information, assessment & referral regarding mental health and mental illness
  • Partner Abuse Intervention Services - DHS protocol-approved programs for perpetrators of intimate partner violence.
  • Rape Crisis Centers - provide free and confidential crisis intervention services, counseling and advocacy for victims of sexual assault and their significant others.
  • Recovery Residence - provides services for prevention, intervention, treatment and recovery support for individuals and families with or at risk for Substance Use Disorder
  • Rehabilitation Services - assistance for people with disabilities looking for jobs or living independently
  • Residential School - residential education and outreach programs for children with disabilities
  • State Psychiatric Hospital - for children, adolescents and adults who need publicly-funded inpatient treatment
  • Women, Infants and Children (WIC) - provides nutritious foods, education, counseling and support for pregnant women, new mothers, infants and children up to age 5.