Office Locator

Due to the Coronavirus situation, IDHS has temporarily closed some Family Community Resource Centers and other offices.

For Cash, SNAP & Medical Assistance, please visit ABE.Illinois.gov, call 1-833-2-FIND-HELP (1-833-234-6343), or call your FCRC's Urgent Call Team.

Search for a DHS Office or Service Provider by selecting your county, and, for Cook County, your ZIP Code:

DHS Offices and Service Providers for Stephenson County

  1. DHS Family Community Resource Center in Stephenson County

    Family Community Resource Center

    1840 S West Ave
    Freeport, IL 61032

    Phone: (815) 232-6121
    TTY: (866) 324-3554
    Fax: (815) 232-7625

    You may also visit ABE.Illinois.gov or call the IDHS Help is Here toll-free line at 1-833-2-FIND-HELP.

    Directions: To this Office | From this Office

  2. Department of Human Services Main Office - Chicago

    Administrative Offices

    401 South Clinton Street
    Chicago, IL 60607

    Phone: (800) 843-6154
    TTY: (800) 447-6404

    No direct services provided at this location.

    Directions: To this Office | From this Office

  3. Department of Human Services Main Office - Springfield

    Administrative Offices

    100 S Grand Avenue East
    Springfield, IL 62704

    Phone: (800) 843-6154
    TTY: (888) 440-8994

    No direct services provided at this location. Administrative office only.

    Directions: To this Office | From this Office

  4. YWCA Child Care Solutions

    Child Care Resource & Referral

    4990 East State Street
    Rockford, IL 61108

    Phone: (888) 225-7072
    TTY: None
    Fax: (815) 484-9456

    Local: (815) 484-9442

    Directions: To this Office | From this Office

  5. Jane Adams dba FHN Family Counseling Center

    Comprehensive Community-Based Youth Services

    421 W Exchange St
    Freeport, IL 61032

    Phone: (815) 599-7300
    TTY: None
    Website: www.fhn.org

    24 Hour Crisis No. 815-599-7300 will direct to crisis worker Service Area: Jo Daviess, Stephenson Counties

    Directions: To this Office | From this Office

  6. Northwest Network

    Developmental Disabilities Network Facilitators

    319 E. Madison, Suite 2M
    Springfield, IL 62701

    Phone: (217) 524-2517
    TTY: None
    Fax: (217) 557-7676

    For more information see http://intranet.dhs/oneweb/page.aspx?item=48541

    Directions: To this Office | From this Office

  7. Service Inc. of Illinois (Area A)

    Developmental Disability Services

    3482 Pyramid Drive
    Rockford, IL 61109

    Phone: (815) 339-0740
    TTY: None
    Fax: (779) 423-0791

    Crisis after hours number: (815) 741-0800

    Directions: To this Office | From this Office

  8. VOICES DV

    Domestic Violence Victim Services

    1401 Crestwood Drive
    Freeport, IL 61032

    Phone: (815) 235-9421
    TTY: (815) 235-1641
    Fax: (815) 233-2348
    Website: www.voicesdv.org

    Provides off-site emergency shelter, counseling, and support services to domestic violence victims. 24-hour hotlines: (877) 994-7233 or (815) 235-1641.

    Directions: To this Office | From this Office

  9. ROE for Carroll, Jo Daviess, & Stephenson Co. (Child and Family Connection #3)

    Early Intervention

    27 S. State Ave., Ste. 101
    Freeport, IL 61032

    Phone: (815) 297-1041
    TTY: None
    Fax: (815) 297-9032
    Toll Free: (888) 297-1041

    Child & Family Connections #3

    Directions: To this Office | From this Office

  10. Stephenson County Health Department

    Family Case Management

    10 W Linden St
    Freeport, IL 61032

    Phone: (815) 235-8271
    TTY: None
    Fax: (815) 599-8411
    Website: www.stephensonhealth.com

    Family Case Management (Pregnant Women and Infants 0-1yr) High Risk Infant Follow-Up (Infants 0-2yrs)

    Directions: To this Office | From this Office

  11. Stephenson County Health Department

    Family Case Management

    4359 Industrial Dr
    Galena, IL 61036

    Phone: (815) 777-0594
    TTY: None
    Fax: (888) 972-3481
    Website: www.stephensonhealth.com

    Family Case Management (Pregnant Women and Infants 0-1yr) High Risk Infant Follow-Up (Infants 0-2yrs)

    Directions: To this Office | From this Office

  12. Stephenson County Health Department

    Family Planning

    10 W Linden St
    Freeport, IL 61032

    Phone: (618) 235-8271
    TTY: None
    Fax: (618) 232-7160

    Clinic & Agency
    Clinic Hours:
    M/T/F 8:30-4:30
    W 8:30-6:00
    Th 6:45-5:00
    Sat on-call

    Directions: To this Office | From this Office

  13. Jane Addams/FHN Family Counseling Center

    Mental Health

    421 W Exchange St
    Freeport, IL 61032

    Phone: (815) 599-7300
    TTY: None
    Website: Jane Addams/FHN Family Counseling Center

    815-233-4357. Serving Region 2

    Directions: To this Office | From this Office

  14. Norman C. Sleezer Youth Home

    Mental Health

    1401 Sleezer Home Rd
    Freeport, IL 61032

    Phone: (815) 232-8336
    TTY: None
    Website: Norman C. Sleezer Youth Home

    Serving Region 2

    Directions: To this Office | From this Office

  15. Childrens Home & Aid

    Partner Abuse Intervention Services

    424 7th St
    Rockford, IL 61104

    Phone: (815) 962-1043
    TTY: None
    Fax: (815) 962-0344

    Conducts Men's and LGBTQ+, Specialized Partner Abuse Intervention assessments and groups in English. Contact: Lori Poppen.

    Directions: To this Office | From this Office

  16. Rockford Sexual Assault Counseling, Inc.

    Rape Crisis Center

    4990 E. State Street
    Rockford, IL 61108

    Phone: (815) 636-9811
    TTY: None

    Rape Crisis Centers provide free and confidential crisis intervention services, counseling and advocacy for victims of sexual assault and their significant others. Serves Boone, McHenry, Ogle, Stephenson, Winnebago Counties.

    Directions: To this Office | From this Office

  17. VOICES

    Rape Crisis Center

    566 N. Turner Ave.
    Freeport, IL 61032

    Phone: (815) 232-7200
    TTY: None

    Rape Crisis Centers provide free and confidential crisis intervention services, counseling and advocacy for victims of sexual assault and their significant others.

    Directions: To this Office | From this Office

  18. Freeport DRS Office - Remote Staff Available

    Rehabilitation Services

    1828 S West Ave
    Freeport, IL 61032

    Phone: (815) 233-5904
    TTY: (888) 460-5122
    Fax: (815) 233-3177

    Directions: To this Office | From this Office

  19. Illinois Center for Rehabilitation & Education - Roosevelt - Temporarily Closed

    Residential Schools

    1950 W Roosevelt Rd
    Chicago, IL 60612

    Phone: (312) 433-3100
    TTY: (888) 261-8561
    Website: http://www.icre-roosevelt.org/

    Directions: To this Office | From this Office

  20. Illinois School for the Deaf - Temporarily Closed

    Residential Schools

    125 S Webster Ave
    Jacksonville, IL 62650

    Phone: (217) 479-4200
    TTY: (217) 479-4200
    Website: http://www.morgan.k12.il.us/isd

    Directions: To this Office | From this Office

  21. Illinois School for the Visually Impaired - Temporarily Closed

    Residential Schools

    658 E State St
    Jacksonville, IL 62650

    Phone: (217) 479-4400
    TTY: (217) 479-4400
    Website: www.isvi.net

    Directions: To this Office | From this Office

  22. Ann Kiley Developmental Center

    State Developmental Centers

    1401 W Dugdale Rd
    Waukegan, IL 60085

    Phone: (847) 249-0600
    TTY: (847) 249-8961
    Fax: (847) 249-0677

    Directions: To this Office | From this Office

  23. Mabley Developmental Center

    State Developmental Centers

    1120 Washington Ave
    Dixon, IL 61021

    Phone: (815) 288-8300
    TTY: (815) 288-8361
    Fax: (815) 288-7275

    Directions: To this Office | From this Office

  24. Shapiro Developmental Center

    State Developmental Centers

    100 E Jeffery St
    Kankakee, IL 60901

    Phone: (815) 939-8011
    TTY: (815) 939-8580
    Fax: (815) 939-8266

    Directions: To this Office | From this Office

  25. William W Fox Developmental Center

    State Developmental Centers

    134 W Main St
    Dwight, IL 60420

    Phone: (815) 584-3347
    TTY: (815) 584-3368
    Fax: (815) 584-3723

    Directions: To this Office | From this Office

  26. Elgin Mental Health Center

    State Psychiatric Hospitals

    750 S State St
    Elgin, IL 60123

    Phone: (847) 742-1040
    TTY: None

    Directions: To this Office | From this Office

  27. CVS PHARMACY #08533

    WIC Authorized Specialty Formula Retailers

    721 W SOUTH ST
    FREEPORT, IL 61032

    Phone: (815) 232-6129
    TTY: None

    Directions: To this Office | From this Office

  28. CVS PHARMACY #08540

    WIC Authorized Specialty Formula Retailers

    1535 W GALENA AVE
    FREEPORT, IL 61032

    Phone: (815) 232-0053
    TTY: None

    Directions: To this Office | From this Office

  29. SULLIVAN'S FOODS

    WIC Authorized Specialty Formula Retailers

    2002 W GALENA AVE
    FREEPORT, IL 61032

    Phone: (815) 297-8181
    TTY: None

    Directions: To this Office | From this Office

  30. SULLIVAN'S FOODS

    WIC Authorized Specialty Formula Retailers

    201 DODDS DR
    LENA, IL 61048

    Phone: (815) 369-2311
    TTY: None

    Directions: To this Office | From this Office

  31. WAL-MART SUPERCENTER #1740

    WIC Authorized Specialty Formula Retailers

    2545 IL RTE 26 S
    FREEPORT, IL 61032

    Phone: (815) 232-8120
    TTY: None

    Directions: To this Office | From this Office

  32. WALGREENS #02584

    WIC Authorized Specialty Formula Retailers

    835 W GALENA AVE
    FREEPORT, IL 61032

    Phone: (815) 232-8320
    TTY: None

    Directions: To this Office | From this Office

  33. WALGREENS #12287

    WIC Authorized Specialty Formula Retailers

    1732 S WEST AVE
    FREEPORT, IL 61032

    Phone: (815) 235-8148
    TTY: None

    Directions: To this Office | From this Office

  34. Stephenson County Health Department (Freeport)

    Women, Infants, and Children

    10 W Linden St
    Freeport, IL 61032

    Phone: (815) 235-8360
    TTY: None
    Fax: (815) 232-7160

    Hours: M-Th.: 8:00am-4:30pm. F-8:30-12:30 p.m. 1st and 3rd Mon. of month 8:30am-6:30pm.

    Directions: To this Office | From this Office

  35. Stephenson County Health Department (Galena)

    Women, Infants, and Children

    4359 Industrial Park Unit 100
    Galena, IL 61036

    Phone: (815) 777-0594
    TTY: None
    Fax: (888) 972-3481

    Hours: M-Th.: 8:00am-4:30pm. F-8:30-12:30 p.m.;1st and 3rd Wed. of month 8:00am-6:30pm.

    Directions: To this Office | From this Office

Office Types

  • Administrative Office - management of DHS services, programs and facilities
  • Child Care Resource & Referral - information for parents looking for quality child care; and for child care providers
  • Comprehensive Community-Based Youth Services - provides crisis assistance to youth, 11 to 17 years of age, who have run away from home or have been kicked out of their homes.
  • Developmental Disability Services - provide information, assessment & referral regarding developmental disabilities.
  • Domestic Violence Victim Services - provide free and confidential services to help domestic violence victims attain safety and self sufficiency, and to promote violence prevention through education and outreach.
  • Early Intervention - assessment of children age 0-3 for developmental delays
  • Family Case Management - coordinates health and social services in order to promote healthy pregnancy and child development
  • Family Community Resource Center (Family & Community Services) - "one-stop" centers for cash & medical assistance, food stamps, and job services
  • Family Planning - provides medical, social and educational services related to the avoidance, achievement, timing and spacing of pregnancy.
  • Mental Health - information, assessment & referral regarding mental health and mental illness
  • Partner Abuse Intervention Services - DHS protocol-approved programs for perpetrators of intimate partner violence.
  • Rape Crisis Centers - provide free and confidential crisis intervention services, counseling and advocacy for victims of sexual assault and their significant others.
  • Recovery Residence - provides services for prevention, intervention, treatment and recovery support for individuals and families with or at risk for Substance Use Disorder
  • Rehabilitation Services - assistance for people with disabilities looking for jobs or living independently
  • Residential School - residential education and outreach programs for children with disabilities
  • State Psychiatric Hospital - for children, adolescents and adults who need publicly-funded inpatient treatment
  • Women, Infants and Children (WIC) - provides nutritious foods, education, counseling and support for pregnant women, new mothers, infants and children up to age 5.