Office Locator

For Cash, SNAP & Medical Assistance, please visit ABE.Illinois.gov, call 1-833-2-FIND-HELP (1-833-234-6343), or call your FCRC's Urgent Call Team.

Search for a DHS Office or Service Provider by selecting your county, and, for Cook County, your ZIP Code:

DHS Offices and Service Providers for Jackson County

  1. DHS Family Community Resource Center in Jackson County

    Family Community Resource Center

    342 North St
    Murphysboro, IL 62966

    Phone: (618) 687-1705
    TTY: (866) 325-5149
    Fax: (618) 684-2732

    You may also visit ABE.Illinois.gov or call the IDHS Help is Here toll-free line at 1-833-2-FIND-HELP.

  2. Department of Human Services Main Office - Chicago

    Administrative Offices

    401 South Clinton Street
    Chicago, IL 60607

    Phone: (800) 843-6154
    TTY: (800) 447-6404

    No direct services provided at this location.

  3. Department of Human Services Main Office - Springfield

    Administrative Offices

    100 S Grand Avenue East
    Springfield, IL 62704

    Phone: (800) 843-6154
    TTY: (888) 440-8994

    No direct services provided at this location. Administrative office only.

  4. Child Care Resource & Referral (Carterville)

    Child Care Resource & Referral

    700 Logan College Road
    Carterville, IL 62918

    Phone: (800) 548-5563
    TTY: (618) 985-8887

    Local: (618) 985-5975

  5. Centerstone

    Comprehensive Community-Based Youth Services

    403 Commerce Dr
    Carterville, IL 62918

    Phone: (855) 985-0911
    TTY: None

    24 Hour Crisis No. 855/985-0911 Service Area: Franklin, Williamson, Jackson, Perry

  6. Southern Illinois Case Coordination Services (SICCS)

    Developmental Disability Services

    130 South Locust , PO Box 588
    Centralia, IL 62801

    Phone: (618) 532-4300
    TTY: (618) 532-4300
    Fax: (618) 532-9416
    Toll Free: (800) 828-7422

    Crisis after hours number: (800) 828-7422

  7. Survivor Empowerment Center

    Domestic Violence Victim Services

    610 S. Thompson St.
    Carbondale, IL 62901

    Phone: (618) 549-4807
    TTY: (866) 979-6636
    Fax: (618) 529-1802

    Provides on-site emergency shelter, counseling, and support services to domestic violence victims. 24-hour hotlines: (800) 334-2094 or (618) 529-2324.

  8. Archway, Inc. (Child and Family Connections #24)

    Early Intervention

    2751 W. Main St., PO Box 1180
    Carbondale, IL 62901

    Phone: (618) 529-3147
    TTY: None
    Fax: (618) 549-8137
    Toll Free: (888) 340-6702

    Child & Family Connections #24

  9. Jackson County Health Dept.

    Family Planning

    415 Health Dept Rd
    Murphysboro, IL 62966

    Phone: (618) 684-3143
    TTY: None
    Fax: (618) 687-1255

    Clinic & Agency
    Clinic Hours:
    M/Tu/W/F 8:00-4:00
    Th 8:00-6:00

  10. Centerstone of Illinois

    Mental Health

    902 W Main St
    West Frankfort, IL 62896

    Phone: (877) 467-3123
    TTY: None
    Website: Centerstone of Illinois

    Serving Region 5

  11. Division of Mental Health - Region Five South

    Mental Health

    1000 N Main St
    Anna, IL 62906

    Phone: (618) 833-8266
    TTY: None

    No direct services provided at this location. Administrative office only.

  12. Rape Crisis Services of the Women's Center Northeast Carbondale Outreach Office

    Rape Crisis Center

    Eurma C. Hayes Community Center, 441 E. Willow Street
    Carbondale, IL 62901


    TTY: (618) 529-2324
    Toll Free: (800) 334-2094

  13. Rape Crisis Services of the Women’s Center

    Rape Crisis Center

    610 S. Thompson
    Carbondale, IL 62901


    TTY: (618) 529-2324
    Toll Free: (800) 334-2094

    Rape Crisis Centers provide free and confidential crisis intervention services, counseling and advocacy for victims of sexual assault and their significant others. Serves Jackson, Perry, Union Counties.

  14. Murphysboro DRS Office - Remote Staff Available

    Rehabilitation Services

    342 North St, Suite D
    Murphysboro, IL 62966

    Phone: (618) 565-2835
    TTY: (888) 460-5124
    Fax: (618) 565-2840

  15. Illinois Center for Rehabilitation & Education - Roosevelt - Temporarily Closed

    Residential Schools

    1950 W Roosevelt Rd
    Chicago, IL 60612

    Phone: (312) 433-3100
    TTY: (888) 261-8561
    Website: http://www.icre-roosevelt.org/

  16. Illinois School for the Deaf - Temporarily Closed

    Residential Schools

    125 S Webster Ave
    Jacksonville, IL 62650

    Phone: (217) 479-4200
    TTY: (217) 479-4200
    Website: http://www.morgan.k12.il.us/isd

  17. Illinois School for the Visually Impaired - Temporarily Closed

    Residential Schools

    658 E State St
    Jacksonville, IL 62650

    Phone: (217) 479-4400
    TTY: (217) 479-4400
    Website: www.isvi.net

  18. Clyde L Choate Mental Health & Developmental Center

    State Developmental Centers

    1000 N Main St
    Anna, IL 62906

    Phone: (618) 833-5161
    TTY: (618) 833-4052
    Fax: (618) 833-4191

  19. W G Murray Developmental Center

    State Developmental Centers

    1535 W Mccord St
    Centralia, IL 62801

    Phone: (618) 532-1811
    TTY: (618) 532-9183
    Fax: (618) 532-8171

  20. Alton Mental Health Center

    State Psychiatric Hospitals

    4500 College Ave
    Alton, IL 62002

    Phone: (618) 474-3800
    TTY: None
    Fax: (618) 474-3807

  21. Choate Mental Health & Dev Center

    State Psychiatric Hospitals

    1000 N Main St
    Anna, IL 62906

    Phone: (618) 833-5161
    TTY: None
    Fax: (618) 833-4191

  22. CVS PHARMACY #06390

    WIC Authorized Specialty Formula Retailers

    2431 W MAIN ST
    CARBONDALE, IL 62901

    Phone: (618) 457-0491
    TTY: None

  23. KROGER #660

    WIC Authorized Specialty Formula Retailers

    550 E INDUSTRIAL PARK RD
    MURPHYSBORO, IL 62966

    Phone: (618) 687-3481
    TTY: None

  24. KROGER #714

    WIC Authorized Specialty Formula Retailers

    501 N GIANT CITY RD
    CARBONDALE, IL 62901

    Phone: (618) 457-5313
    TTY: None

  25. SCHNUCKS #722

    WIC Authorized Specialty Formula Retailers

    915 W MAIN ST
    CARBONDALE, IL 62901

    Phone: (618) 351-0463
    TTY: None

  26. WAL-MART SUPERCENTER #196

    WIC Authorized Specialty Formula Retailers

    1450 E MAIN
    CARBONDALE, IL 62901

    Phone: (618) 457-2033
    TTY: None

  27. WAL-MART SUPERCENTER #302

    WIC Authorized Specialty Formula Retailers

    6495 COUNTRY CLUB RD
    MURPHYSBORO, IL 62966

    Phone: (618) 684-5041
    TTY: None

  28. WALGREENS #04219

    WIC Authorized Specialty Formula Retailers

    206 S WALL ST
    CARBONDALE, IL 62901

    Phone: (618) 457-4104
    TTY: None

  29. WALGREENS #12890

    WIC Authorized Specialty Formula Retailers

    503 WALNUT ST
    MURPHYSBORO, IL 62966

    Phone: (618) 565-2329
    TTY: None

  30. WALGREENS #13004

    WIC Authorized Specialty Formula Retailers

    1600 W MAIN ST
    CARBONDALE, IL 62901

    Phone: (618) 457-8397
    TTY: None

  31. Jackson County Health Department

    Women, Infants, and Children

    415 Health Dept Rd
    Murphysboro, IL 62966

    Phone: (618) 684-3143
    TTY: None
    Fax: (618) 687-1255

    Hours: M, W, R, F: 8AM – 4PM T: 8AM - 6PM

Office Types

  • Administrative Office - management of DHS services, programs and facilities
  • Child Care Resource & Referral - information for parents looking for quality child care; and for child care providers
  • Comprehensive Community-Based Youth Services - provides crisis assistance to youth, 11 to 17 years of age, who have run away from home or have been kicked out of their homes.
  • Developmental Disability Services - provide information, assessment & referral regarding developmental disabilities.
  • Domestic Violence Victim Services - provide free and confidential services to help domestic violence victims attain safety and self sufficiency, and to promote violence prevention through education and outreach.
  • Early Intervention - assessment of children age 0-3 for developmental delays
  • Family Case Management - coordinates health and social services in order to promote healthy pregnancy and child development
  • Family Community Resource Center (Family & Community Services) - "one-stop" centers for cash & medical assistance, food stamps, and job services
  • Family Planning - provides medical, social and educational services related to the avoidance, achievement, timing and spacing of pregnancy.
  • Mental Health - information, assessment & referral regarding mental health and mental illness
  • Partner Abuse Intervention Services - DHS protocol-approved programs for perpetrators of intimate partner violence.
  • Rape Crisis Centers - provide free and confidential crisis intervention services, counseling and advocacy for victims of sexual assault and their significant others.
  • Recovery Residence - provides services for prevention, intervention, treatment and recovery support for individuals and families with or at risk for Substance Use Disorder
  • Rehabilitation Services - assistance for people with disabilities looking for jobs or living independently
  • Residential School - residential education and outreach programs for children with disabilities
  • State Psychiatric Hospital - for children, adolescents and adults who need publicly-funded inpatient treatment
  • Women, Infants and Children (WIC) - provides nutritious foods, education, counseling and support for pregnant women, new mothers, infants and children up to age 5.