ABE Customer Support

Login changes are here!

To improve the security of your private information, ABE will be changing the way you login. For more information, refer to Creating an ILogin and ABE User Account.

Welcome

ABE stands for Application for Benefits Eligibility. ABE is the State of Illinois' web-based portal for applying for and managing health coverage, SNAP and cash benefits, as well as applying for the Medicare Savings Program (MSP) - any time, any day, at your convenience.

The links provided on the right-hand side of this page will familiarize you with some of ABE's features and explain how to set up your user account and submit an application. If you still have additional questions after reviewing the links provided, you may reach out to us using the Contact Us section below.

Contact Us

Send as much information about the question or problem as possible, including:

  • Your name
  • Your ABE User ID
  • Your Case or Application Number (if available)
  • Your Phone Number where Customer Can Be Reached
  • Your Email
  • A description of the question or problem
  • Time and date the problem occurred
  • Page in ABE you were working on