Chapter 1- Introduction to Child and Family Connections

The purpose of the Child and Family Connections (CFC) Procedure Manual is to assist CFC staff with the procedural operations of the statewide Early Intervention (EI) Services System and in performance of day-to-day activities. Uniformity and consistency are integral to implementation of the statewide system. Procedures are provided for such activities as referral, intake, eligibility determination, service plan development and monitoring the implementation of service plans.

Note: This manual does not contain detailed procedures for using Cornerstone. For that information, please refer to the Cornerstone Reference Manual, which is available electronically on each Cornerstone workstation.

The procedures outlined in this document are based on federal and state regulations and DHS policies. CFC staff are required to comply with these procedures and all pertinent law, rule and policy. To review the following enabling legislation, visit the DHS EI Program website at, then going to the section entitled Laws and Rules.

The Individuals with Disabilities Education Act (IDEA) as amended by the Individuals With Disabilities Education Improvement Act of 2004 [20 USC 1400 et seq.], Title I, Part C and 34 CFR 303 and related regulations can be viewed and downloaded on the EI website by selecting either "Individuals with Disabilities Education Act" or "Federal Regulations" under "Resources"/"Laws and Rules", or you may visit the National Early Childhood Technical Assistance Center (NECTAC) website at

The Early Intervention Services System Act (325 IL CS 20/) can be viewed and downloaded by going to:

State rules for the EI Services System can be viewed and downloaded by going to:

The Health Insurance Portability and Accountability Act (HIPAA) (Public Law 104-191, Title II, § 262(a), 100stat. 2024) can be viewed by visiting the Office for Civil Rights website at:

Family Educational Rights and Privacy Act Regulations (FERPA), U.S.C. 1232g, 34 CFR Part 99) can viewed by visiting:

Other laws, rules and policy may also apply.

Rev. 11/01/2015