Centralized Repository Vault (CRV)

Due to the COVID-19 Virus, the IDHS Office of Contract Administration staff are functioning remotely. Please email any questions rather than calling.

CRV - DHS.CRV.Support@illinois.gov

GATA Portal/Financial Reporting - DHS.OCA.FinancialReporting@illinois.gov 

We ask that you please bear with us as we work to continue to provide support to IDHS grantees and providers.

The Centralized Repository Vault (CRV) provides a centralized, secure website for businesses contracting with the State of Illinois to upload documentation at one time in one location for access by multiple participating state agencies.

Link to the Centralized Repository Vault (CRV): CRV Login

CRV User Manual - Revised 4/1/21

External Illinois.gov ID Password Reset

How to Register for the Centralized Repository Vault (CRV)

CRV Troubleshooting

CRV Contact Information

External Illinois.gov ID Password Reset

  • Click here to Reset Your Password/Unlock Your Account.  You do not need to add @external.illinois.gov at this link.
  • To Reset Your Password or Unlock Your Account by Phone: Please call the Illinois Department of Innovation and Technology Service Desk [217-524-DoIT (3648) or 312-814-DoIT (3648)].  After the voice prompts, press #1 for software assistance and then press #1 for password reset.  You need your External Illinois.gov ID reset (not CRV password).
  • Once you have reset your password we also recommend that you use the following web link and set-up several different Account Recovery Options for your External Illinois.gov ID.

If you are unable to reset your External Illinois.gov ID password using the above options, please send a detailed email to DHS.CRV.Support@Illinois.gov.

How to Register for the Centralized Repository Vault (CRV)

  1. You will need an External Illinois.gov ID and password.  If you already have an External Illinois.gov ID, you do not have to create another one.  If you do not have an External Illinois.gov ID, you can obtain one at the following web link: Create Illinois.gov Account
    • Please note:  A Public ID is different than an External ID.  An External ID uses firstname.lastname@external.illinois.gov.  A Public ID uses username@public.external.illinois.gov.  You can check the Domain Name on the email received from DoIT Identity Management. 
    • Please note:  Choose General Public (Not employed by the State of Illinois) [EXTERNAL] even if you are a State of Illinois employee.  Your CRV registration will not be validated if you choose Other Employees [SPS].
    • If you do not have a State of Illinois driver's license, please email your request to manually create an External Illinois.gov ID to DHS.CRV.Support@Illinois.gov with the following information:  Name, Company, Address, Phone #, DUNS #, FEIN # and email address.
  2. After your External Illinois.gov ID is created, you will need to register for the CRV.  You will need an Invitation Key Code in order to submit your request for CRV access. If you do not have an Invitation Key Code, send an email to DHS.CRV.Support@Illinois.gov to receive your Invitation Key Code.  The Invitation Key Code can be used for multiple registrations.
  3. The address for the CRV Registration Site is: CRV Registration

The person listed in the Contact Information will be notified via the email address provided if registration has been approved and access to CRV granted.  It may take up to 2 business days before registration approval is complete.

Confidentiality Notice - The Grantee-Provider shall comply with applicable State and Federal statutes, Federal regulations and Department administrative rules regarding confidential records or other information obtained by the Provider concerning persons served under this Agreement. The records and information shall be protected by the Provider from unauthorized disclosure.

CRV Troubleshooting

Please note: Two steps are involved in registering for the CRV: 1) creating an External Illinois.gov ID and 2) registering your external Illinois.gov ID for the CRV.  If you do not complete both steps, you will not have access to the CRV. See instructions above to register.


If you cannot log in to the CRV, please use the tips below.

  • Test your password here: Account Recovery Options. You do not need to add @external.illinois.gov at this link.  If your password does not work at that link, you will need to Reset Your Password.
  • You will need to close out of all instances of your browser before attempting to log back in to CRV. Open Internet Explorer or Firefox and go to the following link: CRV Login.  Enter your entire External Illinois.gov ID (firstname.lastname@external.illinois.gov) and password.
  • Delete your browsing history.  Make sure Passwords is checked.

If you are still having problems logging in, please send a screen shot of your error including the entire screen to DHS.CRV.Support@Illinois.gov.

If you are logged into CRV and your session times out, you will need to close out of all instances of your browser before you are able to sign in again.


CRV allows participating providers to upload contract-related documents in order to communicate with State human service agencies. Documents and their definitions, listed at the following link, represent the most frequently requested by the State.  Documents to Upload in CRV

Click on the Provider Tab at the top of the page.

Click on Document Upload on the left side of the page.

Click on Browse.  Choose Document and hit open.

Choose Document Type.

Choose Fiscal Year.

Click Upload.


Click on the Provider Tab at the top of the page.

Click on Document Search on the left side of the page.

Choose Document Type (or leave Select).

Choose Fiscal Year (or leave Select).

Click Search.

If you cannot open a document that has been uploaded to CRV, please follow the instructions below for Internet Explorer 8 and later.

  1. Open Internet Explorer and choose Tools; Manage Add-ons.
  2. Under Add-on Types, select Toolbars and Extensions.
  3. In the Show menu, select All Add-ons.
  4. In the list of add-ons, select Adobe PDF Reader. If you do not see the Adobe PDF Reader add-on, try the other options on the menu. For example, on some systems, the add-on appears when you select Run Without Permission.
  5. Click the Enable or Disable button (it toggles depending on the status of the selected add-on):
    1. Enable sets the Adobe PDF Reader add-on to open PDFs in the browser.
    2. Disable turns off the add-on so it does not open PDFs in the browser.


Please note:  If you need access to more than one provider, you need to complete a registration for each provider.

Click on the Provider Tab at the top of the page.

Click on Change Provider on the left side of the page.

Choose the Provider and click on Change Provider.

CRV Contact Information

If you have any questions or need assistance concerning the CRV please send an email to DHS.CRV.Support@Illinois.gov or call (217) 785-9260.

Please do not send multiple emails or phone messages. OCA staff will respond to you as soon as possible.

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