Resources for Home-Based Services Program Participants
The below topics include areas where individuals/families will need to address issues that may arise if they choose not continue purchasing Service Facilitation as a component of the Home-Based Services program. This list is not intended to be exhaustive, but rather serve as a starting point for exploring and accessing resources that may be helpful in completing duties currently performed by Service Facilitators.
| Topic |
Agency |
Websites |
| Medicaid eligibility and maintaining Medicaid |
Illinois Department of Healthcare and Family Services |
ABE Website |
| Social Security, Supplemental Security Income |
SS Administration |
Social Security Administration |
| Supplemental Nutrition Assistance Program (SNAP) and other benefits I may be eligible to receive |
Family & Community Services |
Supplemental Nutrition Assistance Program (SNAP) |
| Opening a case with the Division of Rehabilitation Services |
Illinois Division of Rehabilitation Services |
IDHS DRS |
| Personal Support Workers - hiring, requirements, terminating |
Illinois Department of Human Services, Division of Developmental Disabilities Waiver Manual |
IDHS DDD Manual |
| Payment/timesheets for Personal Support Workers |
Fiscal Employer Agent-ACES$ |
What is a Fiscal/Employer Agent? |
| Tax requirements for Personal Support Workers |
Fiscal Employer Agent-ACES$ |
What is a Fiscal/Employer Agent? |
| Learning about services I can purchase through HBS |
Independent Service Coordination Agency |
IDHS Office Locator |
| What to do if I'm unhappy with my ISC |
Independent Service Coordination/Individualized Service and Support Advocacy Transfer Request |
ISC/ISSA Transfer Request Form PDF |
| How to apply for an accessibility modification award |
Illinois Department of Human Services, Division of Developmental Disabilities Waiver Manual |
IDHS DDD Manual |
| What to do if I or my family member is in crisis |
Independent Service Coordination Agency |
IDHS Office Locator |
| Who can I contact if I have further questions? |
Division of Developmental Disabilities |
DDD Communications |
