Workforce and Transaction Summary

FY21 Affirmative Action Plan Workforce and Transaction Summary

  • There are 13,804 employees statewide employed with the Illinois Department of Human Services. Of the workforce, 5,023 or 36% are Blacks or African Americans, 1,469 or 11% are Hispanics or Latinos, 657 or 5% are Asians and 62 or 0% (.45%) are American Indian or Alaskan Native. Additionally, 824 or 6% are employees with disabilities and 9,527 or 69% are Females
  • There were 1,395 new hires.  Of those hires, 493 or 35% were Blacks or African Americans, 152 or 11% were Hispanics or Latinos, and 70 or 5% were Asians. Additionally, 60 or 4% of hires were persons with disabilities and 927 or 66% were Females.
  • There were 779 promotions. Of those promoted, 379 or 49% were Blacks or African Americans, 52 or 7% were Hispanics or Latinos, and 27 or 3% were Asians. Additionally, 44 or 6% of promotions were persons with disabilities and 528 or 68% were Females.

IDHS utilizes Department of Central Management Services Personnel Code employment recruiting guidelines. The success of IDHS' employment of underutilized minorities is based on limited opportunities to make decisions independent of factors such as bargaining unit considerations or veteran's preference. IDHS is rarely given the opportunity to utilize the open competitive list. IDHS is open to methods and external recommendations to increase targeted hiring and recruitment.

IDHS' new administration has been instrumental in its commitment to being involved with IDHS recruitment efforts. Discussions center around where IDHS needs to make improvements in addressing the need for a more diversified workforce that better meets the needs of the Agency and customers served. The need to continue improving IDHS' performance in achieving underutilization goals is a priority. Educating minority populations to navigate the State of Illinois hiring process is key to understanding what is needed to become employed in State government.

IDHS utilizes, IDHS' Facebook and Twitter accounts, and the Illinois Department of Central Management Services' Work4 Illinois website to post job opportunities. IDHS also posts jobs on Handshake. Handshake partners with more than 1,000 colleges and universities and 180+ minority serving institutions, women's colleges, and Historically Black Colleges and Universities (HBCUs). Handshake is a vehicle for employers to reach out to and hire both undergraduate and graduate students. Handshake also allows employers to post job opportunities.

IDHS also posts jobs on IllinoisJobLink, Symplicity, the American Correctional Association, the School Superintendents Association, Association of Latino Administrators and Superintendents, the Illinois Medical Group Management Association, the, the Correction Leadership Support,, PracticeLink,, Individual School Job Boards (Northeastern Illinois), County Job Boards (DuPage and McHenry), and

IDHS continues to conduct virtual recruitment events and attempt to inundate the eligibility list for Mental Health Technician Trainee (Para-Professional, which promotes to Technician), Social Service Career Trainee (Professional), Registered Nurse (Professional), and Support Service Worker (Service Maintenance) titles with potential minority job candidates.

IDHS is part of a cross-agency work group to address Diversity, Equity, and Inclusion (DEI) hiring issues, which is finalizing a first phase of recommendations to CMS. This group includes CMS, HFS and IDHR, among others, to improve recruitment and hiring and the State's ability to engage diverse, qualified staff. In addition, IDHS' AA/EEO officer will be contacting these agencies' AA/EEO officers to collaboratively address systemic problems with the CMS hiring process affecting underutilizations.

NOTE: Numbers and percentages are based on information received by IDHS' Bureau of Civil Affairs.