In the following situations, cases should be split in IES even though they have the same head of household/payee.
An application or case for a person in a LTC facility should always be single person cases, even if they contain 2 spouses who reside in the same facility.
The only time there should be more than one person on the case is when a community spouse or dependent is listed as a non-requester for the purpose of an income or resource diversion.
An IES case split message has been requested, however it may not appear until after Phase 2 implementation.
This message appears on the certification page:
Multiple Cash EDGs can't be certified on the same case. Please navigate to the program request page, withdraw the cash request for the individual(s) and split the case.
Note: A case is split only when the same application can be used to determine eligibility for all of the cases involved. When the same application cannot be used to determine eligibility for all of the cases involved, persons who need to apply separately are denied. See PM 02-04-03 for more information about who can sign an application.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce M. Quintero, Secretary Designate
IDHS Office Locator
IDHS Help Line 1-800-843-6154 1-866-324-5553 TTY
© 2023 Illinois Department of Human Services