- Content Toolbar
- Login
- Editor
- Page Properties
- Drafts
- Tools
Content Toolbar
When you are logged in, the Content Toolbar, with several links, is displayed across the top right of the screen:
- Edit Page - Click to edit the current page.
- Create Draft - Creates a draft version of the existing page that can be edited. Once the draft is approved, it will replace the existing page.
- Add Page - Click to add a sub or "child" page to the current page.
- Tools - Available to approvers and owners only. Click to access Approve Pages, Assign Users, and Order Pages.
- Help - Click to access information on using the OneNet Editor.
- Logout - Click to log out of OneNet.
If a draft is present, several other links may appear:
- View Draft - Click to view the draft in the OneNet template. You may print or save the draft as a file.
- View Page - Click to return to the current version of the page.
- Edit Draft - Edit the draft of the page.
Note: If a draft exists, only that draft, not the current page, can be edited.
Login
Before using the OneNet Editor, you must log in to OneNet:
- Click the Login link in the lower right corner of the screen (Alt+L, Enter).
- Click in the Username field (Alt+U) and type your username.
- Tab (or click) to the Password field and type your password.
- Click the Login button or press Enter.
When you are logged in to OneNet, you will see all pages, including those pages that are "inactive" (i.e., not yet approved or out of the display date range). The inactive indicator (red circle with a slash through it) shows to the right of the title of any inactive page. Inactive pages are not visible to a user who is not logged in.
When you are logged in to OneNet, you also may see the shared indicator (blue arrows pointing to each other) to the right of a title of a page. The indicator lets you know that the page is shared with another site. The shared indicator is not visible to an user who is not logged in.
Editor
The Editor is divided into four areas: the Editor Toolbar at the top, the Editor Menu on the left, the Content Area (where you type) on the right, and the Page Properties at the bottom.
Editor Toolbar
- Save - Click the Save link to save any changes made since your last save.
- Done - Click the Done link to close out of the editor and return to the site where you can preview the page on which you have been working. You will remain logged in.
- Help - Click the Help link to find help on using the OneNet Editor.
- Logout - Click the Logout link to logout of OneNet. You must log back in before you can add or edit pages. The Logout link does not save.
Content Area
Page Title
The page title displays as the name of the page and in the navigation menu. The title is limited to 200 characters and is required. Titles often are displayed out of context (in search results lists, on a current news page, etc) and, therefore, titles should be concise, meaningful, and written in plain language. The title should contain the article's keywords - the words a reader would use in a search. Titles should be written in title case (i.e., first letter of each significant word capitalized).
Page Content
The page content is the body of the page. The focus should be on making the content concise and scannable. Use the options available in the Editor Menu on the left of the screen to help achieve this goal.
Editor Menu
Heading
Headings and subheadings break content into easily scannable sections. Meaningful headings tell the user what a section is about. The sections created by headings are hierarchical, like a table of contents. The page title is a level 1 heading because it explains what the entire page is about. Level 2 headings should be used to identify the major sections of the content. Level 3 headings are subsections of the content under the level 2 headings. Level 4 headings are subsections of the content under the level 3 headings, etc. Headings are not necessary in all cases, but are particularly helpful for content that is several paragraphs or longer. Because they are used to indicate the structure of page, headings never should be used to make text appear large or bold.
To enter a heading, select the text and then use the Heading button (Ctrl+2 for a Level 2 heading, Ctrl+3 for a Level 3 heading, etc.), or click the Heading button and then type the text. To remove a heading, place your cursor inside the heading or select the heading text, and then click the Remove Heading (Ctrl+0) option.
List
Lists are used to display information in an easy-to-read format. Lists make information stand out, and lists are easily scannable. An indented sub-list can be used to create levels of meaning inside a list. Use a numbered list when the order is important (e.g., steps 1-5). Use a bulleted list when the sequence is not important. Never use a non-bulleted list to create the appearance of indenting.
To enter a list either select the text and then use the List button (Ctrl+L), or use the button and then type the text. Use the indent (Tab) and outdent (Shift+Tab) options to create or remove a sub-list. If desired, enter the starting value for an ordered (numbered or lettered) list on the List dialog (Ctrl+L). To remove a list (but not the text), place your cursor inside a list item or select the list item or the entire list, and then click the Remove List (Ctrl+Delete) option.
Link
Links allow users to quickly jump from one page to another, related page. Link text (shown on the screen as clickable, blue, and underlined) should be unique and understandable out of context and should clearly indicate the link's destination or function. Do not use ambiguous link text like "click here" or "more." Link text should be at least four characters in length.
To enter a link, type in the text of the link, select the text, and then click the Link button (Ctrl+K) and select the desired link type:
- Web/Intranet Link - use to link to another page on the web or an intranet. If you are linking to another OneNet page, you may type only the item number into the address field or use the Browse button to browse to the OneNet page.
- Email Link - use to create an email message, using the user's default email program. In the address field, type the email address.
- Page Link - use to link to a target on the current page. Select the desired target from the drop-down list.
- Page Target - use to create a target on the current page. Enter a name for the target. The target name must start with a letter and contain only letters and numbers.
- Table of Contents - use to automatically create a table of contents for the current page. The table of contents provides a link to all or some headings on the current page. Select the depth of the heading levels you want the table of contents to include and select the list style.
You must save the page and click the Done link in order to test the links you have made. You cannot test a link from the editor window.
Image
Images are used to convey meaning or to add visual interest to a page. They may be meaningful or decorative. A meaningful image requires alternate text which replaces the image if the user is using a screen reader or has images turned off. The alternate text should be concise and replace the image's meaning. Complex images, such as charts, graphs, and diagrams, whose meaning cannot be conveyed in alternate text, require a full description. Enter text or a table into the full description placeholder (the area with a dashed line border) that appears immediately below the image in the editor window. If an image is purely decorative (i.e., does not convey meaning), alternate text is unnecessary.
Once the image has been uploaded to the image library, in the editor window, place the cursor where you would like the image inserted, and then click the Image button (Ctrl+G) to open the section's image library. Select the image from the tree view (a preview shows on the right), select the image position from the drop down list, enter the alternate text (required for simple and complex images), select the full description option (required for complex images), and then click the OK button.
If the image position selected is "Normal," text will appear on the lines above and below the image, but text will not appear on the side(s) of the image. If the image position selected is "Float left," text wraps around the image, which is aligned to the left margin. If the image position selected is "Float right," text wraps around the image, which is aligned to the right margin.
If the image type is complex, a full description placeholder (area with a dashed line border) will appear immediately below the image in the editor window. Enter text or a table providing the same information that is conveyed in the image.
If the selected full description is "Below Image," the description will appear immediately below the image. If the selected full description is "Link below Image," a link to the description will appear immediately below the image. If the selected full description is "Link on Image," the image becomes a link to the full description.
If you insert an image in error or want to change an image's alt text or position, double-click on the image and the Image dialog will display. You can select another image, correct the position, type, alternate text, and full description, and then click the OK button.
Document
Links to documents allow users to view a document that is not an intranet or web page. Link text (shown on the screen as clickable, blue, and underlined) should be unique and understandable out of context and should clearly indicate the link's destination or function. Links to documents must contain the file type (e.g., pdf, doc, Word, xls, etc) in the link text.
Once the document has been uploaded to the document library, link to the document by clicking the Document button (Ctrl+D), select the document from the list, enter the text that will be the link to the document, indicate how an accessible version is being provided, and then click the OK button.
The link text should be the title of the document or as descriptive of the document as possible and must contain the file type.
Table
A table is a format that uses columns and rows to display data. Tables should not be used to make content appear in a certain layout (e.g., columns) on a page. The data in a table is arranged into columns and rows to convey the relationship between the data in the cells. By default the first row of a table contains headers that describe the content in each column, and the first column of a table contains headers that describe the content in each row. Additional columns or rows of headers can be indicated if needed.
A summary, which provides a name for the table, is required. The summary does not display on the screen, but is available only to screen readers used by people with disabilities.
Occasionally a table contains merged cells, the content of which acts as a third header for a data cell. The presence of these merged cells creates a complex table - i.e., a table that has another axis of headers for a group of rows or group of columns. Complex tables usually can be simplified by adding an additional column or by breaking the complex table into multiple, simple tables.
To insert a table, place the cursor where you would like the table, and click the Create/Edit Table button (Ctrl+T) to create and format the table. Once the table has been created, and if your cursor is within the table, you can use the Create/Edit Table button (Ctrl+T) to change table properties (width, position, and style) and/or set column or cell properties (width and alignment). Use the available buttons (or Ctrl+E) to edit the table by adding, moving, merging, or deleting columns or rows.
The content of one or more cells can be formatted by selecting the desired content and using options in the Format menu.
When pasting a table from a word processing document or spreadsheet, select the table, and then click Paste Table (Ctrl+W). Use Delete Table (Ctrl+Delete) to delete a table. You may choose if you want to delete or keep the table text.
Columns
Columns can be used to layout information in two to five columns. Columns should not be used to try to indicate a relationship between the content in each column. They are best suited for long, narrow lists that would otherwise result in excessive vertical scrolling.
To insert columns, place the cursor where you will want the columns to begin and click on the Columns button (Ctrl+M). A dialog box will display allowing you to select the number of columns you desire and to set the width for each column. The width of a single column must be between 20 and 100 percent. Type into the dashed-line columns that appear in the editor. (These dashed-line borders will not appear outside of the editor view.) Text will wrap within a column, but will not wrap from one column to the next.
Use the menu options (or Ctrl+M) to add or delete a column. Use Delete Columns (Ctrl+Delete) to delete all columns. You may choose if you want to delete or keep the text contained within the columns.
Format
To remove formatting from a paragraph, place your cursor in the paragraph and select Remove Format (Ctrl+O).
Check
Spell Check (F7)
Checks the spelling of the text in the Page Title, Page Content, and Summary fields, allowing the author to change or ignore misspelled words.
Accessibility Checkers (F8)
The remaining checkers are designed to alert the author of any potential accessibility issues that require the author's judgment. The checkers present the content in a way that is meant to help the author visualize accessibility (provide an alternate view of the content that simulates some common assistive technology features, such as a list of links on a page). The author should read the instructions at the top of each checker and confirm that he or she has used the OneNet features correctly. The author can make most corrections right within the checker. When a page's approved by level goes up one or more levels, the accessibility checkers will automatically open.
Heading Check
The heading check provides a "table of contents" view of all the headings on a page. If the headings do not properly provide a table of contents for the page, headings may need to be added, removed, or set to the right levels. Headings never should be used just to make text look larger. The heading check also notifies the author if the document contains bold paragraphs that may be meant to be headings.
List Check
The list check displays potentially inappropriate lists on the page. Lists created by typing asterisks, numbers, or letters at the beginning of each line instead of using the list menu options are flagged. If the possible list should be a list, select a list type option from the drop-down list.
Link Check
The link check lists all the links on the page and their addresses so the author can ensure that the link text is meaningful and clearly indicates the link's destination or function. The user should be able to tell where each link will take him or her or what it will do by reading just the text listed. Potentially incorrect link text (link text that is not clear, missing link text, same link text used for different addresses, same addresses used with different link text, and link text that is shorter than four characters) is flagged. Links also may be tested from the link check dialog.
Image Check
The image check lists all the images on the page along with their type and alternate text. An image's alternate text should convey the same meaning as the image. The image check alerts the author of missing alternate text and missing full descriptions for complex images. The author also is notified of alternate text containing the words "image," "graphic," "picture," or "photo" or alternate text that is fewer than two words or greater than twenty words in length.
Document Check
The document check lists all the links to documents on the page with their link text so the author can ensure that the link text contains the title of the document and the file type (e.g., pdf, doc) and shows the means by which an accessible version is provided.
Table Check
The table check displays each table's summary and table showing the headers for each data cell in a table. Confirm that the displayed headers correctly describe the text in the data cell. Also ensure that the table makes sense when read in the order shown.
Keyboard Shortcuts
| Keyboard Shortcut |
Function |
| F1 |
Help |
| F2 |
View HTML (for users with view HTML authority) |
| F7 |
Spell Check |
| F8 |
Accessibility Checkers |
| Ctrl+0 |
Remove Heading |
| Ctrl+1 |
Title (Heading Level 1) |
| Ctrl+2 |
Heading Level 2 |
| Ctrl+3 |
Heading Level 3 |
| Ctrl+4 |
Heading Level 4 |
| Ctrl+5 |
Heading Level 5 |
| Ctrl+6 |
Heading Level 6 |
| Ctrl+A |
Select All |
| Ctrl+B |
Bold |
| Ctrl+C |
Copy |
| Ctrl+D |
Document Dialog |
| Ctrl+E |
Edit Table Columns/Rows Dialog |
| Ctrl+F |
Find |
| Ctrl+G |
Image Dialog |
| Ctrl+H |
Horizontal Line |
| Ctrl+I |
Italic |
| Ctrl+J |
Toggles Show Table Relationships on and off |
| Ctrl+K |
Link Dialog |
| Ctrl+L |
List Dialog |
| Ctrl+M |
Columns Dialog |
| Ctrl+N |
Edit Columns Dialog |
| Ctrl+O |
Format Dialog |
| Ctrl+R |
New Row below (in a table) |
| Ctrl+S |
Save |
| Ctrl+T |
Create/Edit Table Dialog |
| Ctrl+U |
Upload to Library Dialog (for users with upload authority) |
| Ctrl+V |
Paste |
| Ctrl+W |
Paste Table |
| Ctrl+X |
Cut |
| Ctrl+Y |
Redo |
| Ctrl+Z |
Undo |
| Tab |
Indent Sub-List or Next Table Cell |
| Shift+Tab |
Outdent Sub-List or Previous Table Cell |
| Enter |
New Paragraph or List Item |
| Shift+Enter |
Line Break |
| Ctrl+Enter |
New Paragraph within a List Item |
| Ctrl+Delete |
Remove Heading, List, Link, Image, Table, or Columns |
| Ctrl+Shift+Space |
Non-breaking Space |
Page Properties
The fields in the page properties section of the editor determine where, when, and how a page displays.
Summary
A page's summary should review the main point of the article in a short sentence or two. The summary should let the reader know the scope and type of information to be found. Readers use the summary to decide if they are going to read the article. Write the summary after the article. Summaries should be written in sentence case.
Page Types and Templates
There are 17 page type/template combinations:
| Page Type/Template |
Description |
Required Authority Level |
| News/News |
Used to draw attention to important, often time-sensitive announcements. News items typically are temporary and have an expire date. A news item's scope determines where it displays. |
Edit, Approve, Owner |
| News/Redirect |
Used to draw attention to a page by adding a news item about it. When the user clicks the news item, s/he is redirected to the page. This page type/template should be used when you already have a content page about a topic, but want to draw attention to it with a news item. |
Approve, Owner |
| Event/Event |
Used to announce an event (single or multi-day) and its details such as location and contact information. Event items have the usual post and expire dates as well as the event's start and end dates. An event's scope determines where it displays. Insert the Event Block and use it as a guide for entering event details. |
Edit, Approve, Owner |
| Event/Redirect |
Direct users who are browsing one section of the site to an event in a different section.
For example, if you have an event/event item in one section and you want to add the event to the calendar on a page in a different section, create an event/redirect that redirects the user to the event/event item in the original section.
|
Approve, Owner |
| Content/Content |
Used for more permanent content that readers will repeatedly refer back to. Content items show in the middle area of a page. A content item may or may not have an expire date. A content item's scope determines where it displays. |
Edit, Approve, Owner |
| Content/Redirect |
Used to redirects the user to a specified URL address. |
Approve, Owner |
| Content/Section Home |
Used to display content, links, quicklinks, featurettes, the calendar, and monthly events, is particularly useful for Administrative Sections who want to explain what their section does. |
Owner |
| Content/Section News |
Used to display content and weekly news in the center, and the calendar and monthly events and featurettes on the right side, is helpful for divisions that have daily news or "heads up" information. |
Owner |
| Content/Event Calendar |
Used to display content and weekly events in the center, and the calendar and monthly events and featurettes on the right side, is helpful for divisions that have daily events. |
Owner |
| Content/Service Category |
Used for one of the major categories of services provided. |
Owner (OneWeb only) |
| Content/Service Description |
Used to describe a specific service. |
Owner (OneWeb only) |
| Content/News Archive |
Used to display a list of all child news items in reverse chronological order in the content portion of the page. |
Owner |
| Content/Table of Contents |
Used to create a table of contents (list of links) from the current page and below. It especially is useful large, multi-page, multi-level manuals. |
Owner |
| Content/Embed |
Used to display a specified web page within the OneNet page. It is most often used to plug existing web applications into the OneNet template. |
Owner |
| Content/Blank |
The Blank template displays the page without a right sidebar (on both OneNet and OneWeb). |
Owner |
| Fragment/Featurette |
Used to display content (typically an image link) on a section or home page's right side. |
Owner |
| Fragment/Quicklink |
Used to display frequently accessed links at the top right of the screen regardless of the page being viewed within that section. Quicklinks should be limited to only the most important and commonly/frequently accessed pages. |
Owner |
Scope
The scope controls at what level(s) in the site's hierarchy a page displays. The Scope field is available for all page types; however, the available options vary.
Event Scope
Users with edit or approve authority may set the scope of an event to Parent or Section. If the scope is set to Parent, the event will show in the parent page's calendar sidebar. If the scope is set to Section, the event will show on the section's calendar sidebar.
Users with owner authority may set an event's scope to Site, which causes the event to show on the site calendar as well as on the section calendar.
News Scope
Users with edit or approve authority may set the scope of a news item to Parent or Section. If the scope is set to Page, the news item will show in the parent page's news sidebar. If the scope is set to Section, the news item will show on both the section's news sidebar and the parent page's news sidebar.
Users with owner authority may set an news item's scope to Site, which causes the news item to show on the site home page's news sidebar as well as on the section's news sidebar and the parent page's news sidebar.
Event Properties
Start Date
Enter the event's start date. The start date is required.
Start Time
Enter the event's start time.
End Date
Enter the event's end date. The end date is required.
End Time
Enter the event's end time.
Embed/Redirect Properties
Address
Enter the web address for the page to embed or redirect to.
Restricted
Users with owner authority can check the restricted checkbox to restrict the page. When a page is restricted, only staff who are logged into OneNet and have view authority or higher for that page can view the page content. Restricted pages are identified with a yellow, padlock icon that appears next to the page title.
Hidden
Users with owner authority can check the restricted checkbox to hide the page. When a page is hidden, it does not appear in the navigation menu.
Post Date
Enter the date you want the item to begin displaying on the web site once it is approved. When a new page is added, the post date defaults to the current date. For events, enter the date you want the event notice to begin appearing on the web site, not the event's start date.
Expire Date
Enter the date you want the item to stop displaying on the web site. For events, enter the date you want the event notice to stop appearing on the web site, not the event's end date. Expire dates are not required, but are recommended, especially for news items.
Required Approval
This field displays the approval level required for the page to become active.
Approved By
This field displays the current approval level for the page. When a page is created, the approved by field displays None. Once an editor is ready for a page to be approved, s/he changes the approved by field to Editor. Once a page has been approved by an editor, the page shows on the approver/owner's Approve Pages list. Once a page has met the required approval level, it will become active.
When the approved by level goes up one or more levels, the accessibility checkers will automatically open. The approver should go through each page of the checker and make any needed accessibility fixes.
Save
Click the Save button to save changes to the current page. You also may use Ctrl+S while your cursor is in the content field.
Delete
Click the Delete button to delete the current page. You will be asked to confirm the deletion.
Done
Click the Done button to close out of the editor and return to the site where you can preview the page on which you have been working. You will remain logged in.
Note: If you have not already saved, you will be prompted to save or cancel your changes.
Drafts
If you do not have the authority to edit a page that already has been approved or if you do have the authority but are not ready to replace the existing page, you have the option to click the "Create Draft" link. The draft will not replace the existing page until it meets the required approval level. When you are ready to have the draft approved, select Editor from the Approved by drop down, and then the draft will appear on the approver's Approve Pages list. Once the draft is approved, it will override the previous version of the page.
Once a draft exists, you can view the draft and edit it as needed. If a draft has not yet been approved, you may delete it without affecting the original, approved version of the page.
Tools
Logged in users who have Approver or Owner authority can access several maintenance screens to manage their content by clicking on the Tools link in the Content Toolbar.
Assign Users
To give a user access to view or edit pages:
- On the Tools page, click the "Assign Users" link.
- Type in all or part of the user's name, click lookup, and click on the correct person from the list that appears, if necessary.
- Select the desired Authority.
Note: View authority gives users rights to view restricted pages; users with view authority cannot view inactive pages.
- Click the Assign button.
To remove a user's access to a page:
- On the Tools page, click the "Assign Users" link.
- Find the user in list of users with rights to the page and select Remove from the Authority drop down list.
- Click the Save Changes button.
Order Pages
By default, pages are ordered alphabetically by title. To change the page order:
- On the Tools page, click the "Order Pages" link.
- Type a number in the order field to indicate the order in which the items should display.
Note: Items with order set to zero will show first. If all or multiple items have their order set to zero, those items will show in alphabetical order. Numbers can be skipped in order to allow for future insertions.
- Click the Save button.
View History
To view a previous version of a page:
- On the Tools page, click the "View History" link.
- Click a version number to view that version of the page. Once you are viewing the version, you can print or save a local copy of that version by clicking the "Printer Friendly" or "Save as File" link below the navigation menu.
Note: Administrators have the additonal option of rolling a page back to a previous version by viewing the desired version of the page and clicking the Rollback Item button.
Approve Pages
This page gives users with approver, owner, or administrator authority a list of all the pages (new or draft) in his/her approval area that are waiting for approval. Pages will show as needing approval if they have had their "Approved by" level increased above None, but have not yet met the "Required Approval" level.
To approve pages:
- On the Tools page, click the "Approve Pages" link.
- Click on a page title to view a page needing approval.
- Click the "Edit Page" (or "Edit Draft") link in the upper right to approve, change, or delete the page.
Note: Administrators can approve multiple pages at once using the checkboxes in the Approve column and the Approve Selected Items button.
Manage Groups
Groups are used to give users special abilities or rights to specific data. Users who have been given rights can add/remove others to/from a group, or delete a group. Only administrators can add new groups or edit group names and desciptions.
To edit groups:
- On the Tools page, click the "Manage Groups" link.
- Click on a group to add or delete group members.
- Type in all or part of the user's name, click lookup, and click on the correct person from the list that appears, if necessary.
- If the user needs to be able to add other users to the group, check the group administrator checkbox.
- Click the Save button.
Manage Surveys
Surveys provide a way for users to collect responses to a series of questions. The resulting data is available for download in Excel format.
To view/download survey results:
- On the Tools page, click the "Manage Surveys" link.
- Click the "View Summary" link to view a survey's results, or click the "Download Data" link to download a survey's responses in Excel format. Once viewing the summary, click a survey id to view, edit, or delete a response.
View Expired Pages
- On the Tools page, click the "View Expired Pages" link.
- Enter a Start Date and End Date, if desired.
- Click on an item title to view an expired (or expiring) page.
- Click the "Edit Page" link in the upper right to change or remove the item's expire date.
- Click the Save button.
Approve/Restrict Branch (Admin only)
To set the approved by level or to restrict or unrestrict a branch of pages:
- On the Tools page, click the "Approve/Restrict Branch" link.
- Choose the Approval Level and/or the Restriction.
- Click the Save button.
Copy Pages (Admin only)
To copy a page:
- On the Tools page, click the "Copy Pages" link.
- Enter the Parent ID, choose the Site, and Children option.
- Click the Copy Pages button.
Edit Sections (Admin only)
To add, edit, or delete a section:
- On the Tools page, click the "Edit Sections" link.
- Enter the Section ID, Name, Parent Section ID, and check whether the section should Show in Search.
- Click the Save button.
Move Pages (Admin only)
To move a page to a new location in the site:
- On the Tools page, click the "Move Pages" link.
- Enter the Item ID, New Parent ID, choose a Section option and a Children option.
- Click the Move Pages button.
Restore Pages (Admin only)
To restore a deleted page:
- On the Tools page, click the "Restore Pages" link.
- Search for the deleted page by title.
- Click the Restore button.
Set Active Status (Admin only)
To manually run the database job that sets the status of an item (and determines whether the item displays), click the "Set Active Status" link on the Tools page.
Share Pages (Admin only)
To share page content to another site:
- On the Tools page, click the "Share Pages" link.
- Enter the Item ID, choose the From Site option, and choose whether to Include Child Pages.
- Click the Submit button.
View Current Editors (Admin only)
On the Tools page, click the "View Current Editors" link to see the pages currently being edited. Click the Disable Editing button prevent users from editing pages.
View User Contexts (Admin only)
To view a users contexts:
- On the Tools page, click the "View User Contexts" link.
- Enter a Username.
- Click the Submit button.
User Maintenance (Admin only)
All user maintenance (searching for, adding, editing, and deleting users) should be completed using the Staff Directory. The only maintenance that should be completed via user maintenance is the editing of a user's context.
