IMPACT (Illinois Medicaid Program Advanced Cloud Technology) is a NEW provider enrollment system to replace Illinois' 30-year-old Medicaid Management Information System (MMIS) with a web-based system that meets federal requirements, is more convenient for providers, and increases efficiency by automating and expediting state agency processes.
IMPACT has been adopted in response to new federal requirements under the Affordable Care Act (ACA). This initiative is led by the Department of Healthcare and Family Services (HFS) who is responsible for the overall implementation strategy of IMPACT. The Illinois Department of Human Services, Division of Rehabilitation Services (DHS-DRS) is required to enroll all Individual Providers in the IMPACT system as an eligible Medicaid provider.
Individual Providers are required to do the following as soon as they receive the Notice of Waiver Program Provider Agreement:
Enrollment into the IMPACT system is a federal requirement under the Affordable Care Act and failure to comply could result in the Individual Provider being unfunded as an eligible provider under the Home Service Program.
Providers with questions about where to submit their signed Notice of Waiver Program Provider Agreement, should contact their local DRS office.
National Provider Identifier: To obtain a NPI, please visit https://nppes.cms.hhs.gov
Providers with general questions about IMPACT should contact:
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
IDHS Office Locator
IDHS Help Line 1-800-843-6154 1-866-324-5553 TTY
© 2023 Illinois Department of Human Services