Developmental Disabilities Services

To get more information, you can click on the underlined statements below.

**DDD COVID 19 Information 

How Do I Get Started?

• The first and most important step you and your family can take to get help is to meet with an Independent Service Coordination Agency (ISC) if you are interested in developmental disability services.  They can answer your questions regarding services, link you directly to Intermediate Care Facilities for People with Developmental Disabilities (ICFs/DD) and/or enroll you in the PUNS (database for those who want Medicaid Home and Community Based Services).
• Search the DHS Office Locator for the ISC agency closest to you.  Select "Developmental Disability Services" for Office Type. Next to "County," select your county. If you are in Cook County, you must select "Cook" and then use your zip code.  The agency that shows can help you learn more about the DD service system.
• How to Find Your Way Through the Developmental Disability System in Illinois
• Click on Providers by Service Type to view a list of currently enrolled DD providers and their contact information.
• Search the Capacity Management Application to find Provider vacancies based on your location. Enter "Illinois Department of Human Services" in Service Lookup window. Select Program Type and enter zip code in Location window. Vacancies will appear in order of nearest to farthest from the zip code entered.
• Resource Library for Customers  -  This library has helpful information that can help you or your family member in day-to-day situations and has more links for further information.

How Can We Help?

• Illinois ABLE helps individuals save, while preserving their SSI and Medicaid
• ISC Transition Information - Effective 7/1/19
• Person Centered Planning Process For Medicaid Waiver Services
• Home-Based Support Services Information including Service Facilitation Changes
• A parent looking for answers
• An individual making the transition to community living,
• Provider Information
• Frequently Asked Questions 
• More about signing up for services in PUNS

• What is a Medicaid Home and Community Based Services Waiver
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• Support Waiver for Children and Young Adults  
• Residential Services for Children and Young Adults
• Waiver for Adults with Developmental Disabilities 
• See supports below for services offered by the Waiver:

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  In-Home Supports - Services and supports to help people live more independently in their home. May be available for children and adults.

  Other Supports - may be available if you are already receiving services.  May be available for children and adults

  Day Services - Skill training or job coaches to help you succeed in the workplace.  This service is for adults only.

  Residential Living Arrangements -Services that are provided in homes with staff available 24 hours per day. This service may be available for children and adults.

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  If you're currently an existing Customer and having a problem with services, go to Filing Complaints About DD Services.

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  Contact Us For More Help

  • 1 (888) 337-5267
  • 1 (866) 376-8446 (TTY)

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  Communications and More About DDD