Policy Statement: Reasonable Accommodation

In compliance with the U.S. Americans with Disabilities Act (ADA) of 1990, as amended by the American with Disabilities Amendments Act (ADAAA) of 2008, and the Illinois Human Rights Act, it is the policy of the Illinois Department of Human Services (IDHS) to reasonably accommodate the known physical or mental conditions of otherwise qualified applicants and employees with disabilities. The Illinois Department of Human Services recognizes the right of a qualified applicant or employee with a disability to request a reasonable accommodation to ensure equal opportunity in the application process; to enable him or her to perform essential functions of a job; and/or to enable him or her to enjoy equal benefits and privileges of employment.

It is the responsibility of Illinois Department of Human Services to provide a reasonable accommodation to qualified applicants and employees with disabilities, when such reasonable accommodation does not pose an undue hardship to the operation of the agency's business.

The Illinois Department of Human Services has a reasonable accommodation procedure that is followed to review an initial reasonable accommodation request. To obtain reasonable accommodation forms, persons may contact the Bureau Accessibility and Job Accommodation at 401 South Clinton, 6th Floor, Chicago, IL 60607 or call (312) 793-0034 (Voice), (888) 614-2387 (TTY/Nextalk) or e-mail at DHS.JobAccommodation@illinois.gov. Upon completion of the forms, the request should be forwarded by the applicant or employee to his or her interviewing officer or supervisor. The review process involves the interviewing officer or supervisor, Division's Reasonable Accommodation Liaison and Bureau of Accessibility and Job Accommodation. Once a decision is made by the Bureau of Accessibility and Job Accommodation, it is communicated to the applicant or employee, interviewing officer/supervisor and Reasonable Accommodation Liaison.

The Department's Bureau of Accessibility and Job Accommodation can provide further information regarding the agency's policy in this area.


Grace B. Hou, Secretary

(Chief Executive Officer)

September 3, 2020

Date