Revised CANTS Clearance Process

Policy

This Information Bulletin will provide information to assist agencies in coordinating the required clearances for new agency hires or annual employee clearances with the Department of Children and Family Services (DCFS). This will also assist in resolving Health Care Worker Registry issues associated with criminal background checks or DSP training records.

Process and Procedure

The revised DCFS process for required CANTS clearances is as follows:

• Email - do not mail or fax - Authorization For Background Check For Programs Not Licensed By DCFS  (CFS 689) form to: cfs689background@illinois.gov. 

  1. Clearances for Newly Hired Employees

     Include the word "Health Care" in the email's subject line.  It is important to attach the completed form: Authorization For Background Check For Programs Not Licensed By DCFS .  You will receive an automatic email reply from DCFS that your request was received.

  2. Clearances for Annual Requirements

     Include the word "Annual" in the email's subject line.  It is important to attach the completed Authorization For Background Check For Programs Not Licensed By DCFS  to your "Annual" email to receive an automatic email from DCFS that your request was received.

• Using the email processes and identifying either "Health Care" and "Annual" in the subject line allows DCFS to streamline processing and handle requests more efficiently.
• If you have any questions about the process or should require assistance, please contact the Division of Developmental Disabilities, Bureau of Quality Management at:
  • Telephone:(217) 782-9438
  • Email:  DHS.BQM@illinois.gov
• If you have questions regarding the results or the timeline for results please contact Department of Child and Family Services at:
  • Telephone: (217) 557-0758
  • cfs689background@illinois.gov

Effective Date

The effective date is immedately upon release of this Information Bulletin.