Dear Crisis Care System Providers:
The next quarterly Utilization Management Technical Assistance Call is scheduled for Tuesday, February 26th at 2pm. During that call, DMH staff will be presenting a training on important information for agencies providing EDA services for the Crisis Care System. Please plan to have clinical staff available to participate in this call. The training portion will begin at 2pm with a formal presentation that will last about 10-15 minutes, followed by a specific question and answer period related to this presentation, and then the call will be opened up for any other general UM TA issues that need to be addressed by the statewide provider audience.
Attached to this email, please find a power point presentation file which includes the materials to be reviewed in this training. You will see that this includes both a review of policies as well as some changes to those policies for the crisis care system. Changes will be effective on March 4, 2013, which will allow providers the opportunity to share this information with any additional staff providing EDA services who were not available to participate in the call. An updated policy and procedure manual will also be made available on the DHS website.
The Dial-In Number for this call is 1-888-677-0065 and Passcode is "ILLINOIS."
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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