Team 6 - Business Process

With input from the other teams, the Business Process Team determines resources and supports needed for service coordinators to be successful. This Team will explore changes in business rules and practices that will be necessary to support the service coordinators in the new initiative. Team members will provide recommendations for:

  • improving caseload ratios;
  • enhancing Individual Profile development and monitoring of service delivery; and
  • modifying business rules that will maximize Federal Financial Participation (FFP)

Team Responsibilities

  1. Map out strategies for implementing key components of the change initiative.
  2. Identify and overcome any obstacles impeding successful implementation of the change initiative.
  3. Keep key stakeholders apprised of the progress of the change initiative by way of status reports to the Steering Committee.

Team Focus

  1. How many hours of work and is it one time only or ongoing?
  2. Grant funding or fee for service?

On the Table

  • Enhanced technology - enter date once!!
  • Everything PAS does should be fee for service. Be able to bill for all the work they do.

Membership

Name Organization Email Address
Facilitator: Mary Lou Bourne Support Development Associates marylou@sdaus.com
Co-Chairs Matt Toohey
Frank DeBartolomeo
Access Services of Northern Illinois
Service, Inc.
mtoohey@accessni.com 
fdibartolomeo@swgk.org
Communicator: Joanell Voigt Community Alternatives Unlimited jvoigt@cau.org
Liaison: Gary Kramer DDD, Bureau of Community Reimbursement Gary.Kramer@illinois.gov
Members: Barb Bell Great Rivers Service Coordination grsc1@frontier.com
Helen Michelassi Prairieland Service Coordination helen.michelassi@psci.info 
Mary MacGlaughlin Central Illinois Service Access marymc@cisagroup.org
Bobbi Grawe West Central Service Coordination bgrawewcsc@frontier.com
David Ogunbode Community Service Options dogunbode@cso1.org
Tom Schell South Chicago Parents & Friends, Inc. tschell@scpf-inc.org
Geni Cutler Suburban Access, Inc. cutlersai@aol.com
Merlin Lehman Guardian/Family merlinlehman@gmail.com