Phone

The EVV Individual Provider Phone Training is 20 minutes long and available 8:00 AM to 7:00 PM, 7 days a week:

1-855-972-6328

Please do NOT share this number with others -- If they call it directly without signing in, they will not get credit for having listened.

Please feel free to let others know that they can get this number by either:

  • Visiting dhs.illinois.gov/evv, clicking on "EVV Individual Provider Phone Training", and signing in, or
  • By calling the DHS EVV Help Line at 1-888-713-5139 (the Help Line will make sure they get credit for listening). 

Thank you