Mid-Illinois Family Community Resource Center

IDHS Family Community Resource Center moves to New Location in Charleston, IL

The Coles, Douglas, Edgar, Effingham and Shelby county Illinois Department of Human Services (IDHS) offices have consolidated to form the new Mid-Illinois Family Community Resource Center. Customers are now being served by the new location.  The new office serves nine counties including: Clark, Coles, Cumberland, Douglas, Edgar, Effingham, Moultrie, Piatt, and Shelby.

Office Hours

8:30 a.m. to 5:00 p.m.

New Address & Contact Information

Mid-Illinois Family Community Resource Center
1550 Douglas Street
Charleston, IL  61920-3195

Phone: (217) 345-2188
Fax:  (217) 345-2190
Nextalk: (866) 846-0527

If you need to contact your caseworker, call the telephone number above or one of the following toll-free numbers:

IDHS Helpline 1-800-843-6154 or TTY 1-866-324-5553

More Information

Additional information is available on the IDHS website at:  www.dhs.state.il.us.

This change does not affect benefits. Customers do not have to call or come into the local office about this notice.  The old IDHS location was 119 West State Street, Charleston, IL.  Below is a photo (with caption) of the staff at the new Mid-Illinois Family Community Resource Center.