This informational bulletin contains information regarding the ongoing obligation of Individual Service and Support Advocacy agencies (ISSA) and HBS Service Facilitation agencies to present all service provider options available to our customers.
Individuals who receive Home-Based Support Services must be presented with information on all service provider options available to them. This includes the choice of fiscal/employer agents of which there are two:
The Division of Developmental Disabilities suggests that ISSA and Service Facilitation agencies compile a list of potential service providers, explain the service options, and have the individual or guardian sign the list as documentation that the services were presented. The list should remain in the individual's file.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
IDHS Office Locator
IDHS Help Line
© 2020 Illinois Department of Human Services