Use this wizard to cancel an approved case in the future. Using this feature will allow you to provide 10 days notification to providers. To set a date for a case to be cancelled you must first be in the context of a work item (with the exception of an Application Work Item). All work items can be created manually by users.
Important! This process should be followed only if a case is deemed ineligible after clicking [Run Eligibility] on the Eligibility Results page. You must be in the context of an Application, Change of Information, or Redetermination Work Item to perform this process.
The case is set to be cancelled in the future on the effective cancellation date.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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