At any point throughout processing a case, you can view or add verification records. It is a best practice to add verifications to CCMS to document calls made to validate information provided by clients. All CCMS users have the ability to view verification notes.
A record can be deleted by the user who created it, but only on the same day it was created.
A verification record is viewed or updated.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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