MR #11.12: Eliminates the Requirement to Verify Housing Costs for SNAP

Summary:

Effective 06/13/11, verification of housing costs is no longer required for SNAP.
Accept the customer's statement of the amount paid for housing costs and document in the case file.
The central address change process has been modified. The current rent amount remains the same when the address is changed.
System changes are effective 06/13/11
Obsoletes Form 3462.
Revises applications Form 683 and Form 2378B, Form 2467, Form 4765B.
Web generated Form 267 and PSI Form 4721 are being changed to no longer request verification of housing costs.
For all TANF cash cases only, Form 4721 will have a message to report and verify if the unit has more than one motor vehicle and assets of more $2000.
Adds asset question for TANF to Form 4764 and Form 4765. If a TANF Cash customer reports assets of more than $2000 or more than one motor vehicle the HSC must send the customer Form 1721 to verify assets.
Obsoletes TA 32/TAR 49 for cash and medical cases and TA 22/TAR D4 for Category 08 cases.
Starting 06/13/11, the HFS Customer Hotline will assist HCD in improving customer services by making address changes. A new alpha indicator code H identifies an address change made by the HFS Customer Hotline. The Hotline will only change the address. Customers are referred to the FCRC to report any other changes, including a change in housing costs. Customers in EZ REDE are not required to report a change in address or housing costs. For cases in EZ REDE, act on any change reported by the unit. If the EZ REDE unit reports a change in housing costs, update the case to reflect the reported change.
A change to Item 80 Code 668, Office of Choice, is to be made by the FCRC, not the HFS hotline. When a customer contacts the FCRC to change an address, make the change. Do not refer cutomers to the HFS hotline for an address change.