Nurse Assistant/Aides working in community residential and day program settings must successfully complete a Department approved Training Program and pass the Department of Public Health's Competency test within 120 calendar days from date hire and not completed in less than 21 calendar days from when it starts, excluding breaks, lunch, and any orientation to the specific policies of the employing agency or facility and in an approved and current (not expired) program for the entire 120 hour training period.
Each program shall include a minimum of 80 hours of classroom instruction and 40 hours of on-the-job (OJT) training, excluding breaks, lunch, and any orientation to the specific policies of the employing agency in an approved and current (not expired) program for the individual's ENTIRE training period.
Please review the following important information:
Agencies covered by this Act should designate one person as a Portal Registration Authority (PRA) to act as a liaison with the IDPH's Information Technology Security for the purpose of managing portal accounts and application security role assignments. The PRA must register for a portal account to access the IDPH Health Alert Network through the online registration process.
If the fingerprint background check process is not yet available in your area, agencies must continue to obtain an Illinois State Police name-based Criminal Background Check. The person's social security number (SSN) must be written on the result and reported to the Health Care Worker Registry on or before the first day of DSP training class. Electronic fingerprint background check results are automatically reported to the Illinois Department of Public Health (IDPH).
Important: Your agency is responsible for checking the HCWR to verify that the background check results were received and posted to the HCWR. If the results are not posted within three to four weeks of submittal, it is the agency's responsibility to contact the HCWR to determine what needs to be done to get the background check result posted. Verifications can be made to the HCWR by phone, mail, or Internet web site by using the contact information listed below.
Illinois Department of Public Health
Health Care Worker Registry
535 West Jefferson Street, 4th floor
Springfield, Illinois 62761
Phone: (217) 785-5133
TTY: (800) 547-0466
DSP Registry packets must be accurately completed and postmarked within 30 days of the program completion date. Complete information about this process is in the DSP Illinois HCWR Registry Packet Instruction Manual. The training completion date is listed on the front page of the Direct Support Person Training Program Core Competency Area Checklist. Any DSP Registry packets that are postmarked beyond 30 days following completion of DSP training WILL NOT be processed and Southern Illinois University's Registration Services will return these packets to your agency.
If this occurs, please contact DDD at (217) 782-9438 or email DHS.BQM@illinois.gov. You will be sent a summary form to complete. Once reviewed and approved by DDD, you will be given clearance to resubmit a packet to SIU. DSP Registry packets that are incomplete or contain errors will be returned for corrections delaying any processing.
Important: It is critical to ensure that the employee's name and SSN on the background check are exactly the same as employee's name and SSN on the Direct Support Persons (DSP) Training Roster Form and the Illinois Health Care Workers Application Scan Form submitted to SIU.
IDPH approves the Nursing Assistant/Aide curriculum, but any additional hours to train a Nursing Assistant/Aide to become a DSP must be approved by DDD and you will be reimbursed up to that number of hours, not to exceed 130 hours.
Exception: When the classroom portion of the approved training program is conducted by a community college or other educational institution, in which case the training program must be completed by the end of the term, semester, or trimester in which the individual began the community college or other educational institution training program. In these instances, the end date is tied to the end of the term, semester or trimester. Please indicate on the billing form if the classroom training is conducted by a community college or other educational institution.
Important: The billing agency will not be reimbursed for an individual whose training was not completed in accordance with prescribed time frame of 120 calendar days from date of hire and not completed in less than 21 calendar days from when it starts.
An approved and current (not expired) CNA training program must be in place covering the ENTIRE training period before the Department can authorize reimbursement to agencies for CNA training expenses.
Your agency will be given a rejection code and referred to DDD at (217) 782-9438 or email at DHS.BQM@illinois.gov for further instruction how to request an exception to these time frames due to specific circumstances occurring in your agency.
If an exception is approved by DDD, you may resubmit for possible reimbursement. You must include a copy of your 120-day exception letter, an original Staff Training Reimbursement Request, with an original signature, with resubmittal indicated at the top of the billing.
If you know, prior to your submission, that a 120-day exception letter is needed, do not submit the Staff Training Reimbursement Request until you can include the Staff Training Reimbursement Request with the 120-day exception letter; otherwise, a rejection will be given, delaying possible reimbursement.
If your agency is approved to train elsewhere for the classroom portion of training, the OJT training must be completed at the employing agency. The DDD will verify that the billing agency has an approved program, approved training site and an approved instructor. It is the employing agencies responsibility to verify that the train out agency also has an approved training program, approved training site and an approved instructor. Both training programs must be current and Department approved for the individual's ENTIRE training period.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services