Reject Codes

xxxxxxx

Reject Code Explanation of Reject Code Detail
0001 ICF/DD & SNF/PED providers not able to verify individual is on the IDPH HCWR DDD will not reimburse for the individual that is not on the HCWR. Please wait for the "DD Aide" designation on the HCWR record under "Programs" before submitting the Staff Training Reimbursement Request for possible reimbursement. ICF/DD & SNF/PED providers will need to resubmit when individual is verified as being added to the HCWR.
0002 Community providers not able to verify individual is on the QIDP HCWR DDD will not reimburse for the individual that is not on the HCWR. Please wait for the "DD Aide" designation on the HCWR record under "Programs" before submitting the Staff Training Reimbursement Request for possible reimbursement. Community providers will need to resubmit when individual is verified as being added to the HCWR.
0003 Not able to verify individual was trained in a DDD-approved QIDP training course Follow-up with DDD on your QIDP course approval at (217) 782-9438.
0004 Not able to verify individual is a DDD-approved QSP Follow-up with DDD on your QIDP approval at (217) 782-9438.
0005 Not Able to Verify Individual Was Trained by a DDD-approved Direct Support Person, Developmental Disabilities Aide/Habilitation Aide Training Course or Illinois Department of Public Health Approved Nursing Assistant Training Course Follow-up with DDD on status of your DDD-approved Director Support Person, Developmental Disabilities Aide/Habilitation Aide or Nursing Assistant/Aide training course at (217) 782-9438.
0006 Not Able to Verify Individual Was Trained by a DDD-approved Direct Support Person, Developmental Disabilities Aide/Habilitation Aide or Nursing Assistant/Aide Instructor Follow-up with DDD on status of your DDD-approved Direct Support Person, Developmental Disabilities Aide/Habilitation Aide or Nursing Assistant/Aide training instructor at (217) 782-9438.
0007 Not able to verify individual was trained by an approved QIDP instructor Follow-up with DDD on status of your QIDP approved training instructor at (217) 782-9438.
0008 Direct Support Person Competency Based (DC) is not a Department-accepted alternative training method.
0010 Not able to verify individual is on the DDD Medication Administration Train-The-Trainer (RN) training roster Follow-up with DDD as to why the individual is not on the approved Medication Administration Train-The-Trainer listing at (217) 782-9449.
0013 Not able to verify individual is on the DDD QIDP Train-The-Trainer Training roster Follow-up with DDD as to why the individual is not on the approved QIDP Train-The-Trainer listing at (217) 782-9438.
0016 Not able to verify individual is on the DDD Residential Director Core Training roster Follow-up with DDD as to why the individual is not on the approved Residential Director Core Training listing at (217) 782-9438.
0020 Social Security Number does not match HCWR Staff Training Reimbursement for this individual is rejected because their Social Security Number does not match exactly to the HCWR. Please verify with the HCWR and submit a Correction Form DSP/DD Aide Training Program Roster by fax to (217) 782-9535 if HCWR is incorrect. If the Staff Training Reimbursement Request was submitted with an incorrect Social Security Number, please resubmit an original billing with the correct number.
0021 Individual's Name does not match HCWR Staff Training Reimbursement for this individual is rejected because name does not match exactly to the HCWR. Please verify with the HCWR and submit a Correction Form DSP/DD Aide Training Program Roster by fax to (217) 782-9535 if HCWR is incorrect. If the Staff Training Reimbursement Request was submitted with an incorrect name, please resubmit an original billing with the correct name.
0022 Training Exceeds Completion Time Frame DSP training was not completed in accordance with time frame (completed an approved DSP training program within 120 calendar days from date of hire and not completed in less than 21 calendar days from when it starts). You may inquire about further instruction to qualify for an exception through the DDD at (217) 782-9438.
0023 Not Able To Verify A Current Fiscal Year Contract with Department DDD will not reimburse an agency that does not have a current contract with the Department.
0024 Individual's name does not match DDD-approved QIDP Registry Follow-up with DDD to correct the individual's name on the QIDP Registry at (217) 782-9438.
0026 Individual's Training End Date is before DDD's-approved QIDP Date Reimbursement will not be considered with a QIDP training end date prior to DDD's QIDP approval date.
0027 Individual's QIDP Continuing Education training end date is within the same Illinois State Fiscal Year as the initial QSP training end date Reimbursement will not be considered with a 40-hour QIDP (Q) end date and 12 hour QIDP Continuing Education (QE) end date within the same Illinois State Fiscal Year (July 1 - June 30).
0028 Training End Date does not match HCWR and/or DDD Records Staff Training Reimbursement for this individual is rejected because their training end date does not match exactly to that on the HCWR and/or DDD records. Please verify with the HCWR and submit a Correction Form DSP/DD Aide Training Program Roster by fax to (217) 782-9535 Shaun Tobin if HCWR is incorrect. If the Staff Training Reimbursement Request was submitted with an incorrect training end date, please resubmit an original billing with the training end date.
0029 Training Site No Class/OJT does not match HCWR and/or DDD Records Staff Training Reimbursement for this individual is rejected because the training site number does not match exactly to that on the HCWR and/or DDD records. Please verify with the HCWR and submit a Correction Form DSP/DD Aide Training Program Roster by fax to (217) 782-9535 if HCWR is incorrect. If the Staff Training Reimbursement Request was submitted with an incorrect training site number, please resubmit an original billing with the correct training site number.