If you feel that you have been discriminated against, you have the right to file a charge with the Bureau of Civil Affairs. A written complaint must be filed within 180 days of the alleged action:
- Download and complete the Customer/Applicant Discrimination Claim Form (IL 444-4026) (pdf), Customer/Applicant Discrimination Claim Form Spanish (IL444-4026S) (pdf). This form is also available from your local DHS office, hospital, school, or facility.
- Send the written complaint to:
- Chicago Address:
401 South Clinton, 6th Floor
Chicago, IL 60607
- Springfield Address:
100 South Grand Avenue East, 3rd Floor
Springfield, IL 62762
- Phone, Fax, and Email for both Springfield and Chicago:
Phone: (217) 524-7068
Fax: (217) 557-4191
Email: DHS.CivilAffairsComplaint@illinois.gov
- NOTE: The preferable means for communicating with the Bureau of Civil Affairs is by emailing DHS.CivilAffairsComplaint@illinois.gov
Next Steps
What Happens After A Charge Is Filed?
