ADA Distance Learning: Reservations Please: Ensuring Access for Customers with Disabilities

5/18/2010 1:00 PM - 2:30 PM

The Bureau of Accessibility and Job Accommodation (BAJA) and the Illinois ADA Project host an ADA Distance Learning session on "Ensuring Access for Customers with Disabilities." This session discusses statistics and experiences of the hospitality industry serving and ensuring access for customers with disabilities.

Speakers

  • Ron Pettit, Access Manager, Trade Support & Services, Royal Caribbean Cruises, Ltd
  • Laurel Van Horn, Research Director, Open Doors Organization
  • Guest Moderator: Marian Vessels, Director, DBTAC - Mid-Atlantic ADA Center

To Register

The program is free to those who call and register. You must pre-register prior to the training date in order to receive the dial-in number and pass code.

If you are requesting a reasonable accommodation, please contact BAJA and specify what form of accommodation is needed at least two weeks prior to the training date.

Please contact the Bureau of Accessibility and Job Accommodation at one of the following numbers:

  • (312) 793-0034 (Voice)
  • (312) 793-3917 (FAX)
  • (312) 793-3597 (TTY)
  • (888) 614-2385 (TTY)

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