Cash, SNAP, and Medical Manual

revised textLAST UPDATE 08/14/2020 Information Memo: Flexibility on Time-Frames for Fair Hearings for SNAP Due to COVID-19 Extended through August 2020

Policy Memo: SNAP Certification Periods Ending in July 2020 and August 2020 will be Extended

Policy Memo: Emergency Allotments to be Issued for Active VTTC Food Assistance Cases for August 2020 due to COVID-19

Policy Memo: Good Cause Given for Failure to Verify Social Security Number Extended through August 2020

Policy Memo: COVID-19 Adjustment to Approved Representative Requirements for SNAP Extended Through August 2020


The Cash, SNAP, and Medical Policy Manual and Workers' Action Guide is in OneNet format, for easier use and enhanced accessibility. The following are the major sections of the manual:

Check the News Items on the right side of the page for new manual releases and memos.

To search the manual, click "Search OneNet" above, then select "Current page and below" from the drop-down menu.

The current WAG 25-03-02 (pdf) contains income standards for all programs.

To request an alternative format for documents contained in this manual for accessibility purposes, contact:
Bureau of Policy Development
100 South Grand Avenue East 
Harris II, 2nd Floor
Springfield, Illinois 62762