7.3 Emergencies

Part II: Guidelines for Client Services and Clinic Management


Emergency situations involving clients and/or staff may occur any time; therefore, all agencies must have written plans and operating procedures to cover the following emergency situations:

  • After hours management of contraceptive-related emergencies
  • Anaphylaxis
  • Cardiac arrest
  • Fainting (syncope)
  • Hemorrhage
  • Respiratory distress
  • Shock
  • Vaso-vagal reactions
  • Emergencies requiring ambulance services or hospital treatment
  • Fire, natural disaster, robbery, power failure, violence, harassment, and bioterrorism

Staff should be trained in emergency procedures and must be familiar with the plans. All licensed medical staff must be trained in CPR and hold current certification.

There must be a procedure in place for maintenance of emergency resuscitative drugs, supplies, and equipment.

All client medical emergencies requiring referral to another provider should have referral results documented in the client's medical record.


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