Sections VI & VII

Sections: I. Purpose, II. Mission Statement, III. Program Services and Outcomes, IV. Eligibility Requirements, V. Organizational Capacity, VI. Staff Qualification Standards, VII. Community Involvement Standards, VIII. Monitoring and Evaluation Standards, IX. Program Service Standards, X. Program Environment Standards

Section VI Staff Qualification Standards

  1. Educational attainment, training and experience of program staff is appropriate to the level of responsibilities assigned. The Program Administrator/Director has:
    • A Bachelor's degree plus a minimum of one year's experience with youth in the areas of child development, recreation, education or related fields;


    • An Associate's degree plus a minimum of 3 years' experience with youth in the stated areas;


    • A High School diploma or equivalent plus a minimum of 5 years experience with youth in the stated areas.
  2. Educational and/or training requirements are in place for all staff, including group leader/coordinator, site director and volunteers.
    1. A written training plan exists, listing the types of training to be provided to Teen REACH staff, both as new employee orientation, and as on-going training. The training plan includes life-saving techniques, such as dealing with choking hazards, CPR, and First Aid.
    2. The training plan is revisited annually and updated as needed based on the assessment of training needs.
  3. Demographic makeup of the Teen REACH Program staff reflects the demographic makeup of the community in which the Teen REACH Program is implemented.

Section VII Community Involvement Standards

  1. The Teen REACH Program has a local focus, based on a needs and resources assessment, that reflects community involvement and collaboration around Teen REACH development and implementation.
    1. Teen REACH programming is designed to meet the specific needs of the community/neighborhood in which it is located. Community-specific risk factors are addressed and may include:
      • Rate of violent crime within the community to be served.
      • Percent of youth ages 6 to 17 in working families.
      • Rate of teenage pregnancy within the community to be served.
      • Number of single-parent households in the community to be served.
      • Number of households receiving TANF funds in the community.
      • High-school dropout rate in the community.
      • Chronic truancy rate in the community.
    2. A comprehensive needs and resources assessment is utilized and problems are targeted based on priorities.
      • The assessment utilizes existing data sources that reflect the target population.
      • The assessment uses multiple data sources and is broad in scope.
      • The assessment is specific to the site locations at which the agency delivers direct services to participants.
      • The assessment data is reviewed and updated as needed annually.
      • Decisions to maintain or change programming are based on the results of the assessment and review.
    3. An advisory council is in place to provide input into the program.
      • Parents and youth are active partners and decision makers in the advisory council.
      • Membership of the council mirrors the makeup of the community in which the program is located.
      • School representatives participate in the council.
      • The advisory council meets quarterly. Subcommittees meet monthly to network, identify resources, and discuss issues around the Teen REACH program.
      • The council includes at least 2 youth participants.
      • The council includes at least 2 parent representatives.
      • Monthly communication among council members occurs through meeting minutes and other standard updates.
      • Work, activities and accomplishments of the council are communicated to the community.
  2. Linkages between the school and the Teen REACH program are developed and maintained.
    1. Formal linkage agreements with the schools are on file, updated annually and include coordinated use of facilities and resources where necessary, and the school's agreement to furnish grades/academic progress information for all students enrolled in Teen REACH.
    2. The Teen REACH program receives referrals from schools.
    3. The Teen REACH program and schools work collaboratively to identify, attract and reach at-risk youth.
  3. Teen REACH providers ensure that youth are referred for needed services that are not available with the provider agency via linkage agreements and collaborations with other community programs. Such services may include, but are not limited to, substance abuse and/or mental health treatment, developmental services, medical needs, and homeless youth services.
  4. Program staff and families share and exchange information.
    1. The program provides basic information to the parents regarding program activities and events.
    2. Written policy and procedures are given to staff and families regarding communication about program contact information, and program and child specific information.
    3. Program staff have regularly planned home or in-person meetings to exchange child-specific information and individualized feedback to families regarding their child's progress.
    4. Regularly scheduled family informational meetings occur regarding programs, policies and procedures.
    5. Staff regularly provide individualized feedback to families regarding their child's progress.