Waiting List Management


  1. 1. The State agency has specific policies/procedures for the establishment and maintenance of waiting lists which are used by all local agencies.
  2. 2. Waiting list procedures are uniform throughout the State.
  3. 3. The State agency routinely monitors waiting lists.
  4. 4. The State agency requires/allows subprioritization of waiting lists by (check all that apply):
  5. 5. The State agency requires pre-screening for certification of individuals prior to placement on waiting lists.
  6. 6. Waiting lists are maintained:
  7. 7. Telephone requests for placement on the waiting list are accepted.
  8. 8. The State agency requires all local agencies to maintain waiting lists with the following information (check all that apply):
  9. 9. The State agency requires local agencies to provide information on other food assistance programs to applicants who are placed on a waiting list.

Waiting List Management and Procedures

1. The State agency has specific policies/procedures for the establishment and maintenance of waiting lists which are used by all local agencies.

  • Yes - Checked
  • No

2. Waiting list procedures are uniform throughout the State.

  • Yes - Checked
  • No, but State agency approves all exceptions
  • No; local variation allowed without State agency approval

3. The State agency routinely monitors waiting lists.

  • Yes - Checked
  • No

4. The State agency requires/allows subprioritization of waiting lists by (check all that apply):

  • no subprioritization permitted - Checked
  • income
  • nutrition risk
  • age
  • point system
  • special target populations (specify):
  • other (specify):

5. The State agency requires pre-screening for certification of individuals prior to placement on waiting lists.

  • Yes
  • No, only categorical eligibility established
  • No, only categorical and income eligibility established - Checked
  • No, local agency variation
  • Other (specify):

6. Waiting lists are maintained:

  • manually
  • automated system linked to State agency's central system - Checked
  • automated system, stand alone at some/all local agencies

7. Telephone requests for placement on the waiting list are accepted.

  • Yes - Checked
  • No

8. The State agency requires all local agencies to maintain waiting lists with the following information (check all that apply):

  • name - Checked
  • address - Checked
  • phone number(s) - Checked
  • date placed on waiting list - Checked
  • category - Checked
  • priority - Checked
  • nutritional risk - Checked
  • income eligibility status - Checked
  • method of application
  • date applicant notified of placement on the waiting list - Checked
  • other (specify):

9. The State agency requires local agencies to provide information on other food assistance programs to applicants who are placed on a waiting list.

  • Yes - Checked
  • No

ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation):