Outreach Policies and Procedures


  1. 1. Outreach Policies, Procedures and Materials
  2. 2. Accessibility to Special Populations
  3. 3. Unserved Geographical Areas
  4. 4. Underserved Geographic Areas
  5. 5. The State agency has a plan to:
  6. 6. If applicable, please list all areas operating CSFP and their current participation:

1. Outreach Policies, Procedures and Materials

  1. To administer outreach activities, the State agency (check all that apply):
    • issues a standard set of outreach materials for use by all local agencies -Checked
    • requires local agencies to develop outreach plans - Checked
    • reviews outreach plans developed by local agencies - Checked
    • reviews and approves any outreach materials developed by local agencies - Checked
    • utilizes broadcast media for outreach activities - Checked
    • other (specify):
  2. Availability of Program benefits is publicly announced at least annually via:
    • State Agency Local Agency
      Newspapers Checked
      Radio Checked
      Posters Checked Checked
      Letters Checked
      Brochures/pamphlets Checked Checked
      Television
      Other (specify):
  3. Outreach materials are available in the following languages (check all that apply):
    • English - Checked
    • Spanish - Checked
    • Vietnamese - Checked
    • Tribal Language(s)
    • Other (specify): Arabic, Bosnian, Chinese, Hindi, Korean, Polish, and Russian
  4. Outreach materials are distributed to (check all that apply):
    • health and medical organizations - Checked
    • hospitals and clinics - Checked
    • welfare and unemployment offices or social service agencies - Checked
    • migrant farmworker organizations - Checked
    • Indian and tribal organizations - Checked
    • homeless organizations - Checked
    • faith-based and community organizations in low-income areas - Checked
    • shelters for victims of domestic violence - Checked
    • other (specify): retail establishments

ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation):

2. Accessibility to Special Populations

  1. The State agency requires all, some, no local agencies to implement the following to meet the special needs of employed applicants/participants. When an Indian State agency operates as both the State and local agency "All" should be checked.
    • All Some None
      early morning/evening clinic hours by appointment X
      early morning/evening clinic hours, walk-in basis X
      weekend hours, by appointment X
      weekend hours, walk-in basis X
      priority appointment scheduling during regular clinic operations X
      food instrument mailing procedures specifically designed for working participants X
      expedited clinic procedures for working participants X
      evening/weekend nutrition education classes X
      other (specify):
  2. The State agency requires/authorizes all, some, no local agencies to implement the following to meet the special needs of rural participants (check all that apply):
    • All Some None
      special clinic hours to accommodate travel time to clinic sites X
      use of mobile clinics to rural areas X
      food instrument mailing procedures specifically designed for rural participants X
      special appointment/scheduling procedures for rural participants who do not have access to public transportation
      special food instrument issuance cycles for rural participants(check one):
      2 Months,
      3 Months issuance
      X
      other (specify):
  3. The State agency requires/authorizes all/some/no local agencies to implement the following to meet the special needs of migrant families (check all that apply):
    • All Some None
      formal coordination with rural/migrant health centers X
      special outreach activities aimed at migrants X
      special clinic hours/locations to service migrant populations X
      expedited appointment procedures to accommodate migrant families X
      special food instrument issuance cycles for migrant families (check one):
      2 months issuance
      3 months issuance
      X
      other (specify):
  4. The State agency has in place formal agreements with one or more contiguous States to facilitate service continuity to migrants (exclusive of normal verification of certification procedures):
    • Yes (If yes, please identify the State agencies with whom formal agreements exist):
    • No - Checked
  5. The State agency requires all, some, no local agencies to implement the following proceedings to facilitate service to homeless families/individuals (check all that apply):
    • All Some None
      Provide homeless applicants with a list of shelters/facilities that fulfill WIC Program requirements X
      Undertake regular and ongoing outreach to homeless individuals X
      Routinely monitors facilities serving homeless participants to ensure WIC foods are not subsumed into commercial food service X
      Implement formal agreement with other service providers to facilitate referrals of homeless families/individuals X
      Secure a written statement from the facility attesting to compliance with the requisite conditions for WIC services in a homeless facility X

ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation):

3. Unserved Geographical Areas

  1. State agency's definition of an unserved geographic area (specify):
    • No current unserved areas (check if applicable) - Checked
  2. Please list unserved geographic areas or attach a list to appendix:
    • No current unserved areas (check if applicable) - Checked

ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation):

4. Underserved Geographic Areas

  1. State agency's definition of an underserved geographic area and a discussion of how the State prioritizes areas in descending order (specify):
    • No current underserved areas (check if applicable) - Checked
  2. The State agency has a list on file of served and/or unserved geographic areas including the number of potential eligibles, participation and priority level currently being served
    • Yes
    • No - Checked
  3. The names and addresses of all local agencies found in the last FNS-648 Report, reflect all local agencies currently in operation
    • Yes
    • No, an update list is provided in the Appendix - Checked

ADDITIONAL DETAIL: Caseload Management Appendix See Appendix F, Part VII, WIC Agency Listing and/or Procedure Manual (citation):

5. The State agency has a plan to:

  • inform nonparticipating local agencies of the Program and the availability of technical assistance in implementation
  • encourage potential local agencies to implement or expand operations in the neediest one-third of all areas unserved or partially served - Checked

ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): WIC PPM, Part 3, Section 15, Referrals to other Services

6. If applicable, please list all areas operating CSFP and their current participation:

Area Participation Chicago area and Pembroke Township 13,801 (avg. part.)

ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): WIC PPM, Part 3, Section 15, Referral to Other Services