High-Risk Vendor Identification Systems


  1. 1. Vendor Complaints
  2. 2. Identifying High-Risk Vendors

1. Vendor Complaints

  1. The State Agency has a formal system for receiving complaints about vendors:
    • No
    • Yes, complaints are received through the following: - Checked
      • A toll-free number handled by State agency staff - Checked
      • A standard complaint form which the complainant sends to: - Checked
        • State agency - Checked
        • Local agency or clinic - Checked
      • Other (specify):

ADDITIONAL DETAIL: Vendor Management Appendix and/or Procedure Manual (cite): Illinois WIC PPM, Part 2, Food Delivery System, Section 2

2. Identifying High-Risk Vendors

  1. What criteria does the State agency use to identify high-risk vendors:
    • Low-variance - Checked
    • High-mean value - Checked
    • New vendor
    • Complaints against vendors - Checked
    • Other (specify):
  2. Which high-risk indicators has the State agency found to be most effective?
    • Low-variance
    • High-mean value - Checked
    • New vendor
    • Complaints against vendors  - Checked
    • Other (specify):
  3. Identify the frequency for generating high-risk vendor reports:
    • Monthly - Checked
    • Annually
    • Quarterly
    • No set schedule
    • Semiannually
    • Other (specify): As needed for specific investigations
  4. Check below the type of food instruments used in the high-risk vendor analysis:
    • A full monthly food package for a: - Checked
      • Woman - Checked
      • Infant - Checked
      • Child - Checked
      • Other (specify):
    • Standard food instrument type with multiple food items (e.g., milk, cheese, and cereal) - Checked
    • Standard food instrument type with a single food item
    • Constructed food instrument (State agencies with nonstandard food instruments)
    • Other (specify):
  5. To perform the high-risk vendor analysis, the State agency's system aggregates a vendor's redemptions over the following time period:
    • 1 month - Checked
    • 2 months
    • 3 months
    • 4 months
    • 5 months
    • 6 months
    • Other (specify):
  6. Vendor redemption patterns are generally compared to:
    • Applicable peer group patterns - Checked
    • All vendors' patterns Statewide
    • Other (specify):

ADDITIONAL DETAIL: Vendor Management Appendix and/or Procedure Manual (cite):