Civil Affairs

The Bureau of Civil Affairs strives to provide fair and unbiased treatment to employees and individuals requesting services from the Department of Human Services. We strive to create an environment free from discrimination and harassment for those we employ as well as those customers we serve.

Contact Us

If you have any questions or concerns about discrimination, harassment, or the process to file a charge you can call the Bureau of Civil Affairs Monday-Friday 8:30 am - 5:00 pm at one of the following numbers:

Northern Illinois
Chicago Office
(312) 793-8300

Central Illinois
Springfield Office
(217)524-7068

NOTE: The preferable means for communicating with the Bureau of Civil Affairs is by emailing DHS.CivilAffairsComplaint@illinois.gov