The Bureau of Civil Affairs strives to provide fair and unbiased treatment to employees and individuals requesting services from the Department of Human Services. We strive to create an environment free from discrimination and harassment for those we employ as well as those customers we serve.
If you have any questions or concerns about discrimination, harassment, or the process to file a charge you can contact the Bureau of Civil Affairs Monday-Friday 8:30 am - 5:00 pm at:
Phone, Fax, and Email for both Springfield and Chicago:
Phone: (217) 524-7068
Fax: (217) 557-4191
NOTE: The preferable means for communicating with the Bureau of Civil Affairs is by emailing DHS.CivilAffairsComplaint@illinois.gov