Contact Persons in the Bureau of Subsidy Management & Bureau of Quality Initiative

Who to Contact at DHS for Child Care Questions

Please note all email addresses are FirstName.LastName@Illinois.gov (notice the dot between names)

Bureau of Subsidy Management

  • Kisha D. Davis, Chief (312) 793-3610 / Chicago

Client Data Management

Data & Site Eligibility

  • Vacant, Manager (217) 524-8867 / Springfield

Data

  • Contact e-mail address will be created in the future

Site Eligibility

  • Mark Montalbano (217) 557-5993

Contracts & Payments

  • Lesa Boston, Manager (217) 785-9160 / Springfield
  • Tommy Saunders, Contracts (217) 785-9365
  • Vacant, Warrant Issue/Stop Pay/Payment Issues (217) 558-6182

Policy & Customer Services

  • Vacant, Manager (312) 793-3610 / Chicago
  • Lynette McCrary, Appeals (217) 557-1325 / Springfield
  • Carolyn Marmolejo, Policy (217) 524-0250 / Springfield
  • John Plunk, Overpayments/W-9s (217) 785-9208 / Springfield
  • Rolanda Pruitt, Policy Clarifications/Grievances (312) 793-4266 / Chicago

Program Integrity & Quality Assurance

  • Letia Walker, Manager (312) 793-3823 / Chicago
  • Bobbie Brewer (312) 793-1641
  • Sandra Cartagena (312) 793-3601
  • Herminia Diaz (312) 814-3710
  • Dina Garcia (312) 793-3824
  • Adriane Jackson (312) 793-0231
  • Tammi McDaniels (312) 793-0230
  • Jairenmes Robinson (312) 793-1035
  • Melissa Sanchez (312) 814-4489
  • Sheree Walton (312) 793-1607
  • Phyllis Warren (312) 793-7982

Training

  • Michael Garner-Jones, Manager (312) 793-0008 / Chicago
  • Layuna Hayes-Cooper (312) 793-3826
  • Gabrielle Maberry (312) 814-8475
  • Crizelda Naviamos (312) 793-3726

Bureau of Quality Initiatives

  • Vacant, Chief (217) 785-2559 / Springfield

Program Development & Quality Improvement

  • Edward Pruitt, Manager (217) 785-9377 / Springfield
  • Megan Fitzgerald, ExceleRate QRIS (630) 844-8931 / Aurora
  • Mary Jane Forney, Outreach (217) 785-9336 / Springfield
  • Christina Stearns, Quality Services/Child Care Resource & Referral Liaison (217) 558-6180 / Springfield
  • Olga Torres, CCDF State Plan Coordinator/Statewide Child Care Professional Development Coordinator (217) 558-2458 / Springfield
  • Cindy Wall, Quality Services/Health & Safety Liaison (217) 785-9346 / Springfield

Migrant & Seasonal Head Start

  • Vacant, Director, (217) 524-6006 / Springfield
  • Elva Deluna, Education Manager (217) 524-8187 / Springfield
  • James Walsh, Accountant (217) 524-6318 / Springfield

Head Start Collaboration

  • Felichia Crawford, Director (312) 793-4088 / Chicago