Contact Persons in the Bureau of Subsidy Management & Bureau of Quality Initiative

Who to Contact at DHS for Child Care Questions

Bureau of Subsidy Management

• • Michael Garner-Jones, Interim Bureau Chief michael.garner-jones@illinois.gov 312-848-6365
  • Carolyn Marmolejo, Manager CCAP Policy and Customer Service carolyn.anderson@illinois.gov 217-785-9314
  • Layuna Hayes-Cooper, Acting Manager CCAP Training and Program Support layuna.hayes-cooper@illinois.gov 312-793-3610
  • Jessica Richardson, CCAP Policy and Customer Service jessica.richardson@illinois.gov 217-785-2559
  • Amee Melcher, CCAP Policy and Customer Service amee.melcher2@illinois.gov 217-785-2559
  • Gabrielle Maberry, CCAP Training and Program Support gabrielle.maberry@illinois.gov 312-793-3610
  • Lynette Lewis, CCAP Policy and Customer Service lynette.lewis@illinois.gov 217-785-2559
  • Rosa Saucedo, Office Coordinator rosa.saucedo@illinois.gov 312-793-3610

• Bureau of Quality Initiatives

• • Springfield Harris II Floor 2 Bureau Chief
  • Springfield Harris II Floor 2 Mary Forney Public Service Administrator maryjane.forney@illinois.gov (217) 523-9280
  • Springfield Harris II Floor 2 Vacant Office Coordinator (305) 699-1541
  • Springfield Harris II Floor 2
  • Aurora FCRC-2nd floor Megan Fitzgerald Executive I megan.fitzgerald@illinois.gov (630) 844-8931
  • Springfield Harris II Floor 2 Elva Deluna Executive elva.deluna@illinois.gov (217) 741-0688
  • Springfield Harris II Floor 2 Olga Torres Executive II olga.torres@illinois.gov 217-558-2458
  • Springfield Harris II Floor 2 Vacant Executive (217) 883-0116
  • Springfield Harris II Floor 2 Hollie Hoole Program Development and Quality Improvement Unit, Manager hollie.hoole@illinois.gov (217) 785-9377
  • Marion Leticia Vicente Executive leticia.vicente@illinois.gov (618) 697-5895