Community Reporting System (ROCS)

Helping Families. Supporting Communities. Empowering Individuals.

DHSCRS - ROCS Software

The Department of Human Services Community Reporting System (DHSCRS) otherwise known as ROCS software is a PC-based system designed to be used for collecting and submitting required data to the Department of Human Services (DHS) by those community providers who have contracted with the Department to provide services for individuals.

Provider Requirements

  1. Before requesting the Reporting of Community Services (ROCS) software you must be an active provider with the Division of Developmental Disability or Division of Mental Health.
  2. Forms:  Request FTP Provider ID and User ID by completing and submitting the following forms.

Major ROCS Software Changes

The 31C service code will become effective April 1, 2019.

    • Providers will continue to bill 31U for Community Day Services provided in a Site-Based Setting. The provider would bill 31C when Community Day Services are provided at a community location which enables the participant to access and participate in relationships, activities and functions of community life.
  • Providers using the ROCS software should ensure download of the ROCS 6.04 version to obtain the 31C programming code changes.
  • Providers using Third Party software should ensure system updates.  User information can be found on the DHS Website at http://www.dhs.state.il.us/page.aspx?item=60880.
  • The Division of Developmental Disabilities will continue to provide notifications to the field regarding advancements and programming changes which will directly impact the billing of services.
  • Effective Fiscal Year 2019, for program codes 30U, 31C, 31U, 37U, 38U, 39G, 39U, 53D and 53R, report the rate level in the Service Code field.  Rate level 1 is the statewide rate, rate level 2 is the Chicago rate. Valid values: 1 or 2.

Computer Requirements

  • ROCS software version 5.07 and older will no longer be supported as of 6/30/2019.
  • ROCS software version 6.05 is compatible with 32-bit and 64-bit operating systems such as Windows 7 or 10 Professional.  Only the Professional versions are supported.
    NOTE: The new versions 6.02 thru 6.05 will require a license key.  You must contact our office for assistance in the installing of the new version.  We prefer to assist you with the installation of the software and will schedule a time that we can do that.  Most of these installations take about an hour to complete.  Please email the DoIT.ROCS@illinois.gov account and schedule a time for the installation/upgrade of your software.
  • If you are currently using a virtual computer to run the ROCS version 5.07 or older, we recommend that you upgrade to the new version 6.05 which requires a Windows 7 or 10 Professional computer. 
  • Home versions of these operating systems are NOT supported.
  • For more information send an email message to DoIT.ROCS@illinois.gov.
  • MAC computers are NOT supported.


ROCS Software Installation and Manual


Third Party Software Users


ROCS Assistance

  • Technical Assistance for using ROCS (examples and instructions on completing the various Client Information, Provider Information and Billing screens)
  • Contact the ROCS Technical Support (email us if you need further assistance)


Mobius Document Direct Mobius Reports Listing and Instructions


eRIN (Electronic Recipient Identification Number)

Assistance for Division of Developmental Disabilities Providers