See Apply For SNAP, Cash, Medical Assistance for instructions.
To find the DHS office in your area, use the DHS Office Locator. For Link cards, SNAP, cash, medical assistance, or Medicaid, find your local "Family Community Resource Center" or use the Local Office Directory.
Call the DHS Customer Service Helpline for assistance at: (800) 843-6154 voice/(866) 324-5553 TTY, Monday through Friday, 8:00 a.m. to 5:30 p.m., except state holidays.
See our Forms section in the Publications area of the DHS website.
See the Brochures section in the Publications area of the DHS website.
Your local Family Community Resource Center can assist you in registering to vote, see our Voter Registration area of the DHS website.
Read our Supplemental Nutrition Assistance Program (SNAP) information.
Yes. Please see the Change of Address, Income or Assets Examples web page.
Read our SNAP Quality Control information
Read our Temporary Assistance for Needy Families (TANF) information.
How do I report changes for my existing Cash Assistance Case?
Please see the Change of Address, Income or Assets web page.
Although the Medical Assistance program is administered by the Illinois Department of Healthcare and Family Services, you apply at the DHS Family Community Resource Centers. See the Apply For SNAP, Cash, Medical Assistance page on the DHS website for more information on how to apply.
A person has to be either:
They must also meet financial eligibility criteria, residency requirements and in most cases must be citizens (except for children). See our Health & Medical Services page.
Contact your local Family Community Resource Center (FCRC). For a listing of offices, use the DHS Office Locator.
Health Care Benefits Helpline - (866) 468-7543
For dentists that accept Medicaid and information on covered services:
Contact DentaQuest at the number below.
Voice: (888) 286-2447
TTY: (800) 466-7566
If you do not have Medicaid: Illinois State Dental Society - (800) 323-1743.
For an online application, visit the All Kids website.
Please use the contact information on the All Kids website.
For assistance, contact the Health Care Benefits Helpline: (866) 468-7543.
The DHS Health Insurance Premium Payment Program (HIPP) may be able to assist , you may apply at your local Family Community Resource Center (FCRC). For the office nearest you, please use the DHS Office Locator. The Division of Insurance/Office of Consumer Health Insurance assists individuals with health insurance concerns. You can discuss your situation by calling the Uninsured Ombudsman Program at (877) 527-9431 TTY: (217) 524-4872.
To obtain a Certificate of Credible Coverage, please call..
Children and pregnant women who are non-citizens may be eligible to receive medical assistance and persons (non-citizens) who have an emergency medical need. See our Health & Medical Services.
What is the Medicare Savings Program (MSP) and how do I apply?
The Medicare Savings Program (MSP) program consists of three programs, Qualified Medicare Beneficiaries (QMB), Specified Low-Income Medicare Beneficiaries (SLIB or SLMB) and Qualified Individuals-1 (QI-1). Persons who receive Medicare part A and meet certain financial guidelines are potentially eligible for MSP. For more information contact your local Family Community Resource Center (FCRC). For the office nearest you, please use the DHS Office Locator. Download an MSP application (pdf).
If I do not qualify for medical assistance, can you help or refer for medications?
For assistance with prescription medication, please visit the State of Illinois Healthcare Portal website.
For HIV prescription drug assistance, please call: (800) 825-3518 ; TTY: (800) 547-0466
If you receive cash or medical assistance, you must report any change that affects your benefits. Long term care (LTC) or Supportive Living facilities (SLF) must also report any change that affects a resident's eligibility. Examples of changes include:
The time lines for reporting changes depend on the type of assistance being received. For more information about reporting changes, please see our policy manual. See below for how to report these changes.
See the Change of Address, Income or Assets.
Contact the Illinois State Police, Medicaid Fraud Control Unit.
The Illinois Pre-Existing Condition Insurance Plan (IPXP) is a transitional insurance program for uninsured Illinois residents. The federal health reform law, "Patient Protection and Affordable Care Act" (the "Affordable Care Act"), establishes a federally-funded temporary high risk pool to provide affordable health insurance coverage to people who have been denied insurance because of pre-existing conditions.
See IDHS General Counsel Grievances & Appeals
See Report Abuse/Neglect of Individuals
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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