Customer Help Line: 1-800-843-6154 · 1-866-324-5553 TTY
Use the IDHS Customer Help Line for questions about case status, benefits, services or eligibility. Staff are available 8:00 am - 5:00 pm, Monday through Friday except state holidays.
For more information see Customer Frequently Asked Questions (FAQ)
Provider Help Line: 1-800-804-3833 · 1-877-434-1082 TTY
Childcare Providers and Personal Assistants with questions about payments can call the IDHS Provider Help Line.
Find your local IDHS office with the Office Locator
To report suspected Cash, SNAP (Food Stamps) or Medical Assistance fraud: 1-844-453-7283 · 1-877-765-3459 (TTY) or Report Fraud
For news and media related questions, email IDHS Communications
Freedom of Information Act
To make a Freedom of Information Act request, contact the IDHS FOIA Officer
Use the Contact IDHS Form