Invalid office numbers are 001-009, 114-199, and any number greater than 200.
Staff may use MapQuest "Map" feature to determine the county of residence. Once the address is displayed in Mapquest, use the zoom function to modify the display and determine the county of residence.
The following downstate offices were combined due to office closures.
The Residency County field on the Household Address Page in IES shows the county where the customer lives for HFS Central Offices.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce M. Quintero, Secretary
IDHS Office Locator
IDHS Help Line 1-800-843-6154 1-866-324-5553 TTY
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