Item 44, Client Contact, has 3 fields that provide client contact information about the action being taken. The 3 fields are:
When completing Item 44, an entry is required in all 3 fields.
Complete Item 44 for all actions except approvals, denials, and Mercury submittals. Item 44 is completed for all programs.
Enter a dash in the 2nd field.
3rd FIELD - TYPE OF CONTACT CODE
Enter the code that describes the type of contact that led to the action being taken.
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