WAG 23-06-00: Disqualification for Breaking SNAP Rules (SNAP)

PM 23-06-00.

Disqualification for Breaking SNAP Rules

1. The SNAP Fraud Unit determines if there is sufficient evidence to support an intentional program violation and sends Notice of Suspected Intentional Program Violation - Waiver - Rights(Form IL444-5351) to the household. Information about the hearing process is in the packet sent to the household.
2. A customer who wants to give up the right to a hearing must sign the waiver and return it to SNAP Fraud Unit within 20 calendar days of the date on the notice. A customer who gives up their right to a hearing is disqualified from getting SNAP without going through the hearing process.
3. If the signed waiver is returned within 20 calendar days, the SNAP Fraud Unit  implements the IPV within the IES sanction pages, uploads the documents to the ECR and sends the information to Bureau of Collections (BOC).
4. The Bureau of Collections sends an Intentional Program Violation Demand Letter and an Intentional Program Violation Repayment Agreement to the customer's household; or
5. If the signed waiver is not returned within 20 calendar days, the SNAP Fraud Unit requests a Administrative Disqualification hearing, through IES, to Bureau of Hearings (BAH) to schedule a hearing.
6. When an IPV involves a determination of whether a signature is genuine, the SNAP Fraud Unit notes this on the referral.
7. BAH coordinates scheduling so the Forensic Document Examiner (FDE) can testify by telephone at the hearing.