WAG 28-02-06-b: Replacement Process

  1. (Payee/2nd Endorser) Submits the escheated check to the FCRC.
  2. (FCRC) Verify if the payee was entitled to this payment and if the payee claimed nonreceipt of this check by signing Form 98.
    1. Run Recipient Ledger (PF6) and look for a TA 55 that shows a replacement check was issued. If the check was already replaced, no additional replacement is authorized.
  3. (FCRC) Send the check with a memo that shows the correct address and zip code to be used when replacing the escheated check to LWU.
    1. For regular checks, direct the memo to:

      Bureau of Fiscal Services
      Warrant Control Unit
      100 South Grand Avenue East
      Jesse Harris II, First Floor
      Springfield, IL 62762 

    2. For escheated Child Care and Family Services commercial checks, direct the memo to:

      Bureau of Fiscal Services
      Vouchering Unit
      100 South Grand Avenue East
      Jesse Harris II, First Floor
      Springfield, IL 62762 

    3. For escheated Title IV-D non-assistance and Pass Through Child Support checks, direct the memo to:

      Bureau of Fiscal Operations
      IV-D Accounting Unit
      201 South Grand Avenue East
      Prescott Bloom Building, Lower Level
      Springfield, IL 62762 

  4. (LWU) Route the memo and the escheated check to WCU/HFS WCU.
  5. (WCU/HFS WCU) Routes the request to the State Comptroller.
  6. (Comptroller) Issues a replacement check.
    1. Issues a replacement check payable to the original payee, in care of the 2nd endorser. The new check is mailed to the 2nd endorser's address. Once received by the 2nd endorser, the payee signs the check over to them.