For a canceled SNAP case, BOC sends a demand letter and repayment agreement and works out a payment plan.
If the former client fails for 90 days to make payments according to the payment plan, the overpayment account becomes delinquent. BOC takes follow-up action to refer delinquent SNAP claims to:
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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