(Client) Must cooperate in the CSE activities to be eligible for benefits. When they inform the FCRC of a valid reason, they are given another chance to cooperate in the CSE activities.
Example: Mrs. A receives cash benefits for herself and 2 children, Dee and Jay. Mrs. A is exempt from cooperating with child support for Dee as she has shown good cause. Mrs. A is required to cooperate in CSE activities
for Jay. Mrs. A does not attend a scheduled meeting with child support and she reports she was ill. The Family Community Resource Center determines Mrs. A had a valid reason. Another scheduled meeting is set for Mrs. A. Mrs. A does not show up for the 2nd scheduled meeting
and reports she had no transportation available. The Family Community Resource Center determines Mrs. A had a valid reason. Another meeting is scheduled for Mrs. A.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services