The Funeral and Burial Unit sends claims to BFO for payment if the claim is eligible. If a claim cannot be processed for payment for any reason, it is returned to either the FCRC or claimant for completion or correction. If it is returned to the
claimant, an informational copy is sent to the FCRC.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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