PM 22-06-09: Payment Questions

WAG 22-06-09.

The Family Community Resource Center handling the case at the time of death is responsible for answering questions from the claimant.

Refer unresolved questions to the Funeral and Burial Unit, Springfield, with:

  • copies of the claims in question;
  • records of contacts and conversations with the central office and surviving family members; and
  • any other related material.