PM 22: Related Program Provisions

PM 22-01-00: Delivery of Benefits – 11/01/97
- PM 22-01-01: Illinois Link System – 07/28/08 MR 08.14
  - PM 22-01-01-a: Training – 07/28/08 MR 08.14
  - PM 22-01-01-b: Issuing the Illinois Link Card – 06/03/14 MR 14.13
  - PM 22-01-01-c: Password Protected Accounts – 05/03/11 MR 13.11
  - PM 22-01-01-d: Replacing the Link Card – 07/08/14 MR 14.20
  - PM 22-01-01-e: Issuance of the Personal Identification Number (PIN) – 05/03/13 MR 13.11
  - PM 22-01-01-f: Changing the Personal Identification Number (PIN) – 05/03/13 MR# 13.11
  - PM 22-01-01-g: Benefit Availability Date – 05/03/13 MR# 13.11
  - PM 22-01-01-h: Accessing Benefits Electronically – 09/18/14 MR 14.25
  - PM 22-01-01-i: Accessing Benefits Manually – 05/03/13 MR 13.11
  - PM 22-01-01-j: Customer Liabilities – 10/31/2023 MR #23.31
  - PM 22-01-01-k: Transaction Receipts – 03/01/97
  - PM 22-01-01-l: Account History – 05/03/13 MR 13.11
  - PM 22-01-01-m: Expunged Benefits – 10/04/2024 MR #24.22
  - PM 22-01-01-n: Reserved – 10/01/08 MR 08.28
  - PM 22-01-01-o: Voids – 05/03/13 MR 13.11
  - PM 22-01-01-p: Disputed Transactions – 11/01/97
- PM 22-01-02: Direct Deposit – 01/26/2023 MR #23.05
- PM 22-01-03: Direct Mail of Cash Benefits – 05/18/09 MR 09.11
- PM 22-01-04: Group Care Batch Mail System (AABD Medical) – 11/01/97
PM 22-02-00: Replacing Cash and/or Medical Card – 03/01/13 MR 13.06
- PM 22-02-01: Replacing IM or Supportive Service Check and/or MediPlan Card – 01/01/98
  - PM 22-02-01-a: Proving Forgery – 07/01/97
  - PM 22-02-01-b: Receipt of Duplicate Checks – 07/01/13 MR 13.16
  - PM 22-02-01-c: Reimbursements to 2nd Endorsers – 03/01/97
  - PM 22-02-01-d: Escheated Checks – 03/01/97
- PM 22-02-02: Replacing Pass Through Payments – 02/01/04
  - PM 22-02-02-a: Replacement Conditions – 03/01/97
  - PM 22-02-02-b: Proving Forgery – 03/01/97
- PM 22-02-03: Replacing Child Support Checks – 01/01/98
- PM 22-02-04: Replacing Lost or Stolen Redirected Child Care Payments – 03/01/97
- PM 22-02-05: Replacing Voided Crisis Assistance Checks – 03/01/97
- PM 22-02-06: Replacing Cash Due to EBT Electronic Theft – 10/31/2023 MR #23.31
PM 22-03-00: Replacing Food Assistance Benefits – 08/27/2024 MR #24.17
- PM 22-03-01: Replacing Destroyed Food – 09/25/2024 MR #24.20
- PM 22-03-02: Replacing Food Assistance Benefits Due to EBT Electronic Theft – 08/27/2024 MR #24.17
PM 22-04-00: Returned Benefits – 10/01/08 MR 08.28
- PM 22-04-01: Food Stamps – 10/01/08 MR 08.28
  - PM 22-04-01-a: Voluntary Return of SNAP Benefits to Prevent a Claim – 06/18/09 MR 09.14
- PM 22-04-02: Cash – 11/01/97
  - PM 22-04-02-a: Voluntary Return of Cash Benefits to Prevent a Claim – 11/01/97
PM 22-05-00: Special Services – 02/01/04
- PM 22-05-01: Excess Shelter Allowance (AABD) – 02/01/04
- PM 22-05-02: Substitute Parent & Supplemental Child Care (AABD, TANF) – 07/01/13 MR 13.16
PM 22-06-00 Funerals and Burials – 03/01/97
- PM 22-06-01: Who Qualifies – 08/02/17 MR# 17.14
- PM 22-06-02: Rates – 04/13/2020 MR #20.11
- PM 22-06-03: Types of Claims – 03/01/97
- PM 22-06-04: Vendor Claims – 01/01/03
  - PM 22-06-04-a: Funeral Homes – 03/01/97
  - PM 22-06-04-b: Cemetery Associations – 03/01/97
  - PM 22-06-04-c: Vault Company – 03/01/97
  - PM 22-06-04-d: Unusual Goods and Services – 11/17/99
- PM 22-06-05: Reimbursement Claims – 05/15/98
  - PM 22-06-05-a: Reimbursement Claim Sent to Funeral Home – 05/15/98
- PM 22-06-06: Payment Sources Other Than the Department – 07/01/13 MR 13.16
- PM 22-06-07: Payment of Claims – 04/06/2022 MR # 22.07
- PM 22-06-08: Time Limits for Submitting Claims – 03/01/97
- PM 22-06-09: Payment Questions – 04/06/2022 MR # 22.07
- PM 22-06-10: Family Community Resource Center Duties – 04/06/2022 MR # 22.07
- PM 22-06-11: Central Office Role – 04/06/2022 MR # 22.07
PM 22-07-00: Social Security Programs Control Unit (SSA/PCU) – 07/01/98
- PM 22-07-01: Hospital Insurance Benefits (HIB) (AABD, TANF) – 02/01/2023 MR #23.06
  - PM 22-07-01-a: Department Payment of HIB Premiums – 02/01/2023 MR #23.06
- PM 22-07-02: Supplementary Medical Insurance Benefits (SMIB) (AABD, TANF) – 08/01/02
  - PM 22-07-02-a: AABD Clients – 08/01/02
  - PM 22-07-02-b: TANF Clients – 07/01/97
  - PM 22-07-02-c: Chronic Renal Disease (CRD) – 03/01/97
PM 22-08-00: Illinois Public Aid Communications System (IPACS) Inquiry – 03/01/97
- PM 22-08-01: Client Data Base Inquiry (PF1/F1 ACID) – 03/01/97
- PM 22-08-02: Pending Application Report (PF2/F2 APPS) – 03/01/97
- PM 22-08-03: Wage Verification File Inquiry (PF3/F3 AWVS) – 03/01/97
- PM 22-08-04: Name File Inquiry (PF4/F4 ANQR) – 03/01/97
- PM 22-08-05: Recipient Ledger Inquiry (PF6/F6) – 03/01/97
- PM 22-08-06: Client Payroll Inquiry File (PF7/F7 APRI) – 03/01/97
- PM 22-08-07: Recipient Medicaid Eligibility Information Inquiry System (MMIS) – 03/01/97
- PM 22-08-08: Accounts Receivable System (PF10/F10 ARS) – 10/04/2024 MR #24.22
- PM 22-08-09: Illinois Link (PF 12/F12) – 09/19/13 MR 13.19
- PM 22-08-10: SNAP Work Requirement/TANF 60-Month Inquiries (PF13/F13) – 07/01/97
  - PM 22-08-10-a: Work Requirement Inquiry – 01/01/00
  - PM 22-08-10-b: TANF Tracking Inquiry System – 07/01/97
- PM 22-08-11: Key Information Delivery System (PF14/F14 KIDS) – 10/01/98
- PM 22-08-12: Chicago Student Online Inquiry System (PF15/F15) – 03/01/97
- PM 22-08-13: SDX Family Community Resource Center Inquiry Program – 06/11/01
- PM 22-08-14: BENDEX/SSA Benefit Family Community Resource Center Inquiry Program – 07/01/99
- PM 22-08-15: Alien Status Verification Index (ASVI) – 03/01/97
- PM 22-08-16: Disqualified Recipient System (DRS) – 03/01/97
- PM 22-08-17: Third Party Liability (TPL) – 03/01/97
- PM 22-08-18: Interim Recipient Database (IRDB) – 03/01/13 MR 13.06
- PM 22-08-19: Client Employment System (PF 19/F19) – 10/01/97
- PM 22-08-20: Hearing System – 02/23/99
PM 22-09-00: Quality Control (Medicaid, SNAP) – 10/01/11 MR 11.21
- PM 22-09-01: Family Community Resource Center Role – 11/01/04
- PM 22-09-02: Corrective Action – 03/01/97
- PM 22-09-03: Refusing to Cooperate With QC Review (SNAP) – 10/01/11 MR 11.21
PM 22-10-00: Reserved – 12/21/99
PM 22-11-00: Spanish Language Units (SNAP) – 07/01/97
- PM 22-11-01: Designated and Migrant Counties – 05/01/03
- PM 22-11-02: Availability of Interpreters - Statewide – 07/01/97
  - PM 22-11-02-a: Providing Interpreter Within "Reasonable Time" – 03/01/97
  - PM 22-11-02-b: Providing Interpreter for Appeal Process – 07/01/97
  - PM 22-11-02-c: Use of Persons Other than DHS Employees – 07/01/97
- PM 22-11-03: Spanish Forms and Materials – 05/01/03
- PM 22-11-04: Identifying SLUs – 07/11/18 MR #18.12
PM 22-12-00: Voter Registration – 03/23/10 MR 10.06
PM 22-13-00: Limited English Persons (LEPs)(AABD, RRP, TANF) – 07/01/13 MR 13.16
- PM 22-13-01: Interpreters – 07/01/06 MR 06.16
  - PM 22-13-01-a: Spanish Speaking Clients – 07/01/06 MR 06.16
  - PM 22-13-01-b: Other Languages – 07/01/06 MR 06.16
  - PM 22-13-01-c: Paying for Interpreter Services – 07/01/06 MR 06.16
PM 22-14-00: Data Exchange Programs – 03/01/97
- PM 22-14-01: Conducted by Bureau of Research & Analysis – 07/01/98
- PM 22-14-02: State and Federal Employment Matches – 04/09/15 MR 15.11
- PM 22-14-03: With the Social Security Administration – 03/01/97
  - PM 22-14-03-a: BENDEX – 07/01/13 MR 13.16
  - PM 22-14-03-b: State Data Exchange System (SSI/SDX) – 03/01/97
  - PM 22-14-03-c: State Online Query (SOLQ) – 11/03/08 MR 08.34
  - PM 22-14-03-d: Quarters of Coverage Inquiry – 07/01/98
  - PM 22-14-03-e: Citizenship Inquiry – 11/30/11 MR 11.28
- PM 22-14-04: ORS Home Service Providers Data Exchange – 07/01/98