WAG 21-06-08: Provider and SNAP E&T Program Meetings

PM 21-06-08

Before the meeting:

  1. revised manual text(FCRC or Workforce Development & Provider) Designate a representative to attend the meeting held in-person at the FCRC or via telephone conference with FCRC agreement.
  2. (Provider) At least 3 work days before the meeting, send the FCRC or Workforce Development staff whichever is applicable, the Employment and Training Participant List (Form 4333) that includes the name and the appropriate information of each customer the Provider serves.
  3. Indicate if an in-depth discussion is needed.

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  4.(Provider) Notify other interested parties 3 workdays before the meeting.

  5.(FCRC or Workforce Development) Within 2 workdays of receipt of Form 4333:

  • Verify the customer's status and eligibility in IES for continued participation with the Provider.
  • Resolve any discrepancies between the Employment and Training List and FCRC information before the meeting.

revised manual textProvider Staffing

  1. (Provider) Before the meeting:
    • Completes Change Progress Report (Form 2151A) with the customer's activities and level of progress.
    • Attaches Form 2151A to Form 4333 for each customer on the list and sends to the FCRC or Workforce Development  staff, whichever is applicable. Maintains a copy to refer to during the meeting.
  2. (FCRC or Workforce Development & Provider) At the meeting (in-person or via telephone conference), reviews the customer's case information and any related background information each has on the customer.
  3. (FCRC or Workforce Development & Provider) Include any changes recommended as a result of the meeting in the customer's SNAP E&T Employability Plan.
  4. (FCRC) Scan and upload any staffing documents into the Electronic Case Record (ECR).
  5. (Provider) Maintains a copy of the staffing documents for their records.

revised manual textCustomer Staffing 

  1. (Provider) Before the meeting, completes an Employment and Training Staffing (Form 4334) and sends with Form 4333 to the FCRC or Workforce Development staff, whichever is applicable.
  2. (FCRC  or Workforce Development & Provider) At the meeting, review the progress reports for each customer identified on Form 4333 as needing an in-depth review and decide the appropriate next steps for the customer.
    • Hold an in-depth discussion about each customer who is having problems progressing.
    • Discuss the appropriateness of current activity and new strategies to improve customer's progress.

      Review all resources available to the customer; and
    • Share information which may be unknown to the other party at the meeting.
  3. (FCRC or Workforce Development & Provider) Reach a decision on the appropriate next steps for the customer.
  4. (FCRC or Workforce Development & Provider) Schedule a follow-up meeting with the customer.
  5. (FCRC or Workforce Development & Provider) Complete and sign Form 4334.
  6. (Provider) Check the appropriate boxes in Section A to show all services provided to the customer.
  7. FCRC or Workforce Development) Indicate in Section B any recommended changes in the customer's SNAP E&T Employability Plan (Form 2839).
  8. (FCRC or Workforce Development) Check the appropriate box in Section C to indicate case status.
  9. (FCRC) or Workforce Development) Scan and upload staffing documents into the ECR.
  10. (Provider) Maintains a copy of the staffing documents for their records.

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