PM 21-06-05-a: Assessment Information

WAG 21-06-05-a.

An assessment involves gathering at least the following:

    • customer's background, including age, literacy, education level, job training, and work history;
    • factors that affect employability (health, physical or mental limitations, recent hospitalizations, family problems, etc.);
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    • whether the required immediate and ongoing supportive services have been  provided or arranged.

Assist the customer in finding the appropriate referral based on their assessment.

revised manual textExplain Work Provisions (PM 03-15-01) requirements and penalties to customers who do not meet a Work Provision exemption.