When the FCRC learns of an unreported change of circumstances, review the case for possible overpayment. When information needed to figure the overpayment is not available from the case record:
If the information is not obtained within 30 days from discovery:
When an overpayment is identified after the case is canceled and the case has not been referred to BOI:
Note: A response to the DHS Help Line is not needed.
Cases receiving SNAP with C codes in certain FCRCs are centrally referred to BOC if no earnings were budgeted for the earnings quarter. See WAG 19-06-05, for actions on cases referred to BOC.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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