PM 20-24-02.
A client can leave (disenroll from) an MCO by contacting either the MCO or the Health Benefits and All Kids Hotline. A client in the Recipient Restriction Program may disenroll from an MCO, but must immediately choose another primary care provider or MCO.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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IDHS Help Line 1-800-843-6154 1-866-324-5553 TTY
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